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Click here or scroll down to respond to this candidateCandidate's Name
Omaha, NELooking to fill a position in Call Center / Home Heath Aide using my successfully completed certifications and award letter skills learned and practiced over 10+ years to my advantage as an individual. Also to support the organization/ facility to meet their values and goals. Therefore, interested to be trained in other position as they become available because I am willing to grow within the company.Authorized to work in the US for any employerWork ExperienceCustomer Care SupportTimberline Total Solutions - Omaha, NEJanuary 2020 to May 2022Worked in call center inbound sales offering internet, cable, and homeland security system. Answer customer inquiring about billing, sales, upgrades, and payments. Home Health AideUnique Love and Care - Omaha, NESeptember 2015 to August 2019Assist paraplegic with bed bath, dressing, lifting, wheel chair transfer, laundry, light housekeeping and run errands if needed.SorterGoodwill Industries - Omaha, NEApril 2012 to June 2015Inspected materials from distribution center. Separated items that was donated and stocked items on shelves, color coronated clothes, coats and hung on hangers. Tagging items using basic math skills. Clean fitting rooms after each use placing items back on the sales floor. Customer Service RepresentativeDES Staffing - Omaha, NESeptember 2007 to March 2012Temporary went out to work at various call centers in Omaha local areas. Inbound customer service representative inbound sales taking orders callers reply to informercials on television, newspaper ads, and radio inquiring about various products and services including free information. Account adjustments if billing or shipping address needed to be change and /or different form of payment. EducationCertification in Call Center SpecialistMetropolitan Community College-Fort Campus - Omaha, NE May 2011 to February 2012Certification in CosmetologyLaRose Beauty Academy - Omaha, NEApril 1994 to June 1996High school diplomaOmaha North Magnet High School - Omaha, NEAugust 1987 to May 1989Skills Upselling Math Telemarketing Inside Sales Home CareAwardsCustomer Service Specialist 1February 2012Handling general questions and issues. Troubleshooting resolving customer conserns and complaint without a supervisor.Additional InformationI have worked in Omaha Metro Area as an Certified Nursing Assistant/ Home Health and Bathe Aide upon completion I received Medication Aide Certification. 1996~ Certification License #31212 ~Lapsed2000~Medication Aide Assisted Living Certification#41709 Inactive |
