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Customer Service Front Office Resume Atl...
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Title Customer Service Front Office
Target Location US-GA-Atlanta
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Phone Available with paid plan
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Candidate's Name
Street Address  Chamlee WayMcDonough, Ga Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveMedical Front Office Administrative with extensive hands on experience in providing administrative support to complex medical groups and health clinics. Skilled in managing front office functions, including customer service, patient appointments, billing and collections and EMR and EHR. Success in optimizing delivery of care by automating charting systems and continuously measuring performance metrics. Seeking to take next career step in health administration with a respected organization dedicated to providing high-level care to diverse patient populationSkillsEMR and EHR ManagementCustomer Service RepresentativeMicrosoft ProficientCertified Nursing AssistantPatient Care AssistantCall Center RepresentativeSchedule ManagementInsurance BillingStaff Development and CoachingPackage HandlerWarehouseExperienceSrg GlobalInjection MoldingJun.2023- PresentMonitored the machines to insure continual, efficient production during automatic and semi-automatic mode of operations. Waste of production items must be minimized.Before running out of a material at your work center, you must notify your lead-person, floor-person, or supervisor (30- minutes in advance of running out and shutting down).Loading and removal of inserts from molded parts and molds.Inspected, degated, grinding runners, removal of flash, cleaning, and the performing of finishing procedures.Identified and labeled boxes, packages, and products as instructed by the shop-order information, your manager, lead-person, or quality control representative.Maintained my work area in a cleaned and organized fashion at all times.Reported any inefficient or unsafe conditions to management upon discovery of the conditions.Completed all paperwork accurately as instructed by your manager. Perform all work using safety equipment as instructed while obeying all safety-rules and procedures.The ability to work overtime as scheduled by management.Occasionally assisted other classifications in the plant and warehouse as needed.Peachtree Immediate CareFront Desk AssociateOct.2022 Jan.2023Welcomed patients and visitors to the medical officeScheduled appointments for the physicians and physicians assistant to optimize patient satisfactionUtilized the EMR system to update patients medical chartPatient reminder callsMaintained reception area in a nest and orderly conditionAssisted patients with insurance and billing questionsDistributed office mail to appropriate personParticipated in the medical office emergency routine when requiredSummoned EMS personnel or staff as neededFedEx GroundPackage HandlerSept.2021-Mar.2022Sort packages and stacked on pallets for shipmentAdhered to all warehouse safety guidelinesLoaded and unloaded packages at the warehouseFollowed written and verbal instructions from the warehouse managerDistributed packages to customers upon verificationCourageous Home Health CarePersonal Care AssistantAug.2018-Aug.2019Cared for patients with physical, emotional and cognitive impairmentsProvided support, encouragement and companionship by engaging patients in activities, such as playing games, visiting places, taking walks or having conversationsHandled household choresProvided transportation to appointmentsAssisted clients with self careAdministered medication as directed my medical providers or family membersFulton County Workforce DevelopmentAdministrative AssistantJun.2009-nov.2011Answer and direct phone callsOrganized and scheduled meetingsDistributed correspondence memos, letters and faxes through email.Booked travel arrangements for executives within the companyReconciled expense reports in ExcelEnsured operation of equipment by completing preventive maintenance requirementsoffice inventory and ordered suppliesOrientation for new hires on company policies and safety proceduresFairfield Inn and SuitesGuest Service ManagerMay.2006-Sept.2008Ensured and provided upscale professional guest service experiencesGreeted guest upon arrivalAttended corporate meetings when neededMonitored daily bookings and ensured assigned rooms are prepared prior to arrivalDaily bank depositsCorresponded to daily emailsReferences upon request

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