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| | Click here or scroll down to respond to this candidateCandidate's Name EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional Summary:17 Years plus IT experience in Industry as Agile/Scrum Coach delivering and Implementation of Client/Server, Web Based Applications.Experience in handling delivery of projects pertaining to different verticals like Healthcare, Insurance and Financial Technologies.Solid experience in facilitating scrum ceremonies (daily stand-ups, sprint planning, backlog grooming, sprint reviews & retrospectives, etc.).Enforced Kanban principles as a scrum master on Maintenance projects.Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.Successfully migrated multiple accounts/projects from Waterfall to Scrum model.Enacted change and continuous improvement increasing the productivity of Scrum teams and quality of deliverables.Extensively used SQL queries to check storage and accuracy of data in database table.As a Scrum Master, l routinely wore the hats of facilitator, teacher, coach, and mentor to help enable product teams to develop customer-centric software products from idea to productionServant leader to the team cultivating an environment of efficiency and coaching on scrum best practices, removing team impediments (including addressing root causes), and facilitating collaborative interactions and events aimed at delivering business valueEducation:PGDCA Computer Applications ACME, IndiaBachelors Degree in Business ManagementCapella University, USACertifications:Certified Agile Leadership-ICertified Scrum Professional-Scrum MasterCertified Scrum Professional-Product OwnerCertified Scrum MasterCertified Scrum Product OwnerCertified SAFe 6Practitioner Scaled Agile IncCertified SAFe 6 Product Owner/Product ManagerScrum Foundations Educator - http://bcert.me/sgmxikrlsTechnical Skills:Testing Tools: UFT (HP), BPT, HP ALM, SOA, Azure Dev OpsLanguages: .net, Oracle, PL SQL, PeopleSoft, C, C++, PL/SQL, Java, J2EE, VB, SAPOperating System: Win98/NT/2000/XP, Unix/LinuxScripting Languages: Java Script, J Script, SAP Script, ASP, HTML, DHTML and XMLDatabases: Oracle, SQL Server, and MS AccessGUI: Developer 2000 Forms and ReportsProtocols: TCP/IP, CAN, GPIB, VOIP and FTP, HTTP, SMTPOther tools: PVCS, Distributed Defect Tracking System (DDTS), Jira, RallyPowerPoint, Visio, UML Predictive Analytics, SSRS Reports, AZURE Dev Ops, CICD PipelinesProfessional Experience:Evolve Bank & Trust Oct 2022 to PresentScrum Master/Agile Project ManagerManaged on shore offshore model with multiple vendors across globe on Payment as a service with fintech clients. Specialized service projects on ACH, Domestic and International Wire, CCTs.Ensured team(s) maintained focus on quality and continuous delivery.Provided visibility into delivery targets, commitments, and progress.Coached the team on delivery controls, compliance to minimize operational, and reputational risk.Proactively identified impediments and appropriately resolved using network of peers and formal channels (including escalation if required).Integrated Agile and Lean principles into team practices and work products.Coached Product Owner and team on backlog refinement and prioritization.Utilized team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and worked with team to continuously improve.Innovate with practices and frameworks through experimentation to improve the team and their delivery.Coached team to improve collaboration and self-organization.Developed ability to act as an Agile mentor and coach to team-members within the Value Stream and Service Area as an Agile force-multiplier.Actively seek and participate in a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community.Environment: Azure Dev ops, Sql, unix, Microsoft Suite.Ernst & Young, Nashville, TN Dec 2019 to Oct 2022Agile Scrum Master/Services ManagerResponsibilities:Teach the mechanics and value of the scrum framework, along with value-driven product development techniques.Facilitate effective working sessions and team events as desired by the team with vision, roadmap, release planning, sprint review, retrospective, sprint planning, story mappingTrain the team to conduct effective daily stand-up meetings focused on attaining the sprint goal.Facilitate focused team retrospectives aimed at helping the team identify opportunities for improvement with a plan of action.Coach product owners in best practices for managing stakeholder relationships, as well as maintaining and organizing an effective product backlog.Teach and mentor organization in writing effective user stories.Facilitated the definition of done negotiations that enable higher product quality through better extreme programming behaviors and DevOps practices (TDD/CI/CD).Coach team members in agile estimation techniques aimed at generating effective team discussions and valuable, working software every sprint.Facilitate consensus-building activities and conflict resolution in order to improve team effectiveness.Frequently assess the scrum maturity of the team and organization in order to coach the team and organization to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.Proactively conduct one-on-one conversations with team members focused on building trust, identifying coaching opportunities, and improving overall team cohesion and morale.Proactively anticipate and prevent impediments that may impact the teamReact with efficiency and tenacity to remove newly discovered impediments impacting the team, including elevating awareness of any organizational impediments discovered in the process. Ensure contributing causes, triggers, and knowledge gaps are effectively identified and addressed.Partner with Agile thought-leaders to explore and become involved in opportunities for improvement across the scrum teams and company as a wholeEnvironment: Angular JS, Cloud, Windows 10, Java based application and .net.Testing and Agile Tools-Azure Dev Ops.Sedgwick, Memphis, TN May 2012 Nov 2019Scrum MasterProjects:Special Investigative Unit FACTS Rewrite, Medicare Rewrite, Hartford IVOS interface, Wal Mart, Omni Access, ConAgra, Starbucks, DNIC Policy Feed, Oasis Policy, Starrs Claims Interface, Apple Conversion from Check Cutting, USC LTD Check Issuance, HCA Prudential Check Cutting, Allina Health ATP, 2013 Tax Credit letters, SRS Expand Check Number to 10 digits, Boeing RMIS, Interface, Agilent, Viaone Express, Viaone Osha, JCS, MCS and DNA.Key Responsibilities:Delivered large-scale software and web development projects on time and on budget by effectively collaborating, facilitating, leading, and coaching Scrum teams.Organized and facilitated sprint planning, daily stand-up meetings, reviews,retrospectives, release planning, demos, and other Scrum-related meetings.Analyzed the existing process plan, requirement docs, and application functional specs in a structured Agile environment.Participated as a team member in the Agile development process, working closely with the other team members to complete the set sprint assignments and meet production goals.Attended meetings and walkthroughs with Business Analyst, Development Lead and QA Team.Environment: Windows 10 / NT, MS Project, MS Office, TOAD, .Net, Oracle11g, QTP, Java, HTML, XML, ALM, Rally, Informatica, ETL and PeopleSoft, SSRS Reports, Soap UI.Cincinnati Insurance Company, Cincinnati, OH Aug 2011 May 2012Quality Lead/Scrum MasterProject Description:Cincinnati Financial Company is one of the leading insurance companies. Worked on project named ECLAS Long Term Care. ECLAS application is the Internet and Intranet application, which is used by the field agents of the company and the customers who want to fill the application Online. In this project there were different modules, namely Eclas CPP and Cincipack. This project mainly deals with providing Health Care Insurance plans for different age groups depending upon the state they live.Key Responsibilities:Facilitate spring planning daily scrums, retrospectives, stakeholder meetings, and software demonstrations.Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.Work closely with project owner in backlog management and continuous delivery of features.Educate and reinforce scrum methodology and agile framework for team members and stakeholdersDirect and lead development team from project initiation through the delivery of final product.Environment: Windows / NT, MS Project, MS Office, TOAD, Oracle11g, Java, HTML, XML, QC 11.5, Oracle, PeopleSoft, JIRA, ETL, Informatica, Soap UI.HP Consulting, TN Oct 2005 to Jun 2011Scrum MasterKey Responsibilities:Analyzed User Stories and helped Product Owner in structuring Product Backlog.Assisted the product owner in planning and defining the product backlog, prioritizing the Product.Handled backlog Items (PBIs), backlog refinement and release planning for upcoming sprints.Assisted the Release Train Engineer (RTE) in problem identification and decision-making process; reported the team proceedings and impediments during Scrum of Scrum meeting to the RTE.Served as Lead Software Integration Consultant experienced with integrating clients with SOA/Cloud applications to utilize the features provided through secure Web Services APIs.Experienced in planning, roadmap, and execution of the project.Experience working under different kinds of SDLC Processes such as Agile/Scrum, Waterfall, SDLC.Coordinated with internal resources and the client to ensure smooth integration and on-time delivery of SSO, Proprietary APIs, product enhancements and required software updates.Served as Data Integration Project Manager providing business, technical and QA assistance during discovery, implementation and acceptance phases of Security and Web Services API projects.Regularly facilitated daily stand-up meetings and displayed sprint burndown charts to keep the team aware of the progress of tasks and encouraged the teams to improve the WIP.Established teamwork collaboration, transparency and trust in organizations enabling agility.Provided on-site training for basic Agile Principles, Scrum and Kanban to help reinforce best practices and guidelines.Coordinated the Backlog Grooming Sessions and maintained Sprint Backlog.Drove the continuous learning cycle by facilitating sprint reviews and sprint retrospectives.Acted as a servant leader and provided all support to the team by facilitating the participatory discussion in JAD (Joint Application Development) sessions and daily standup meetings.Participated in Scrum to ensure cross-team collaboration, coordination of release plans, report overall project status, and upcoming risks/dependencies.Provided leadership, direction, and coaching to the team to encourage adoption of good agile practices and encouraged and facilitated cross-team coordination and collaboration.Facilitated management of the Scrum team and dependencies between the program team and third parties, release managers, or other scrum teams.Established team level cadence and drove team level ceremonies (e.g. sprint planning, team retrospectives, backlog grooming, etc.) in alignment with Program level cadences established.Mentored team of QAs to accurately test data migration and capture issues in a defect log.Served multiple teams as Scrum Master to build competitive products and took team through Scrum ceremonies on operational level.Helped the Product Owner/Development Team come up with the product backlog list and assignment of stories for appropriate releases.Environment: Quality Center 9.0, Mainframe, Java/J2EE, MS Project, Windows XP, MS Access |