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Candidate's Name
Street Address  Valentine AvenueBronx, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEHighly experienced food and beverage professional and bartender with over 22 years of experience in the service industry. Committed to utilizing my well-developed skills to deliver a consistent, top quality customer service experience.EXPERIENCEServer/Bartender, Ambassador Grill - Millennium Hilton One UN Plaza  2018-PresentGreeted and attended to guests upon arrival. Assisted guests with menu to help make recommendations and suggestions with attention to allergy and dietary restrictions. Processed and served orders from kitchen to table.Issued table checks and processed bills via credit card, room charge, or cash. Totaled charges, closed out checks, and balanced register; furnished final sales report to be transferred to accounting department.Performed basic cleaning tasks to maintain upkeep and appearance of dining room as required. Set up tables with proper presentation standards of hand linens, silverware, and glassware. Bussed the tables and removed all used and soiled dishes, silverware and glassware.Resolved guest issues and complaints in a composed and prompt manner.Served, and crafted alcoholic beverages such as traditional and signature cocktails, beer, and wine. Prepared supply station (straws, napkins), fruit and garnishes. Sanitized and cleaned the bar at closing. Locked up alcohol in supply closet and tracked supply shortages.Server, The Commodore Grill - Hyatt Grand Central New York; New York, NY  1999-2019Serviced patrons and guests for breakfast and lunch, In-Room Dining, and Banquet Events as needed.Provided fine dining service, utilizing full knowledge of the wine list. Processed and served orders from kitchen to table. Assigned as Cocktail Server in the lounge as needed to relieve staff shortages.EDUCATION & TRAININGNew York Technical College (CUNY); Brooklyn, NY  2000LaGuardia Community College; Queens, NY  1996American Bartending School; New York, NY  1991SKILLSPersonable and effective communicator possessing bilingual abilities with fluency in English and Spanish as well as speaking proficiency in Portuguese. Exceptional memory and natural interpersonal skills. Proficiency in use of computers, with a working knowledge of Micros POS systems. Knowledge of mixology technique, wines and liquors.