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Click here or scroll down to respond to this candidateCandidate's Name
linkedin:https://LINKEDIN LINK AVAILABLEStreet Address * PHONE NUMBER AVAILABLE * EMAIL AVAILABLESkilled professional in a wide range of positions from customer service, quality control, manufacturing, data entry, loan processing and photography. I am a team player and leader who enjoys mentoring teammates and collaborating with colleagues to ensure a positive, productive client experience with a can-do attitude.Spherion/Borg WarnerTurbo Charger AssemblerAssemble turbo charger units for various commercial vehiclesTest units to ensure proper balance and functionCoordinate with management regarding production expectations and execution thereofSpherion/TE ConnectivityQuality Control, May 2023 -July 2023Inspect relays for planes and jets for flaws and defectsPrepare relays for inspection by quality controlSerialize and label all relaysTest electrics and functionality of said relaysCoordinate with other departments as needed to expedite delivery of relays to stockAllbright Cleaning Company, Arden, NCCustodial Technician, September 2022 - March 2023Clean and restock restrooms and common areas at private airportAssure all common areas are sanitizedMaintain stock of chemicals for said sanitation and maintenanceCoordinate with management regarding procedures and protocolALDI, Brevard, NCPart Time Store Associate, June 2022 - September 2022Stock product as it comes in, cashier, assist customers in finding product, returns and any other applicable requestsRedefine Cleaning Services/Transylvania Regional Hospital, Brevard, NCEnvironmental Services, April 2022 - June 2022Sanitize patient rooms, nurse stations and outlying storage rooms, greet patients and advise of expectations, coordinate with doctors and nurses for the discharge of patients.Food Lion, Brevard, NCPersonal Shopper, January 2022Pick online grocery orders, assist with daily operations and answer customer questions in the store.Ingles Markets, Brevard, NCCustomer Service Representative, May 2021-October 2021Assist customers with orders, assist managers with daily operations, answer incoming calls.BIC Graphic, Clearwater, FLCustomer Service Representative, February 2020 - April 2020Answer incoming calls from customersCoordinate with departments to facilitate production of promotional products.Answer customer emails.Product research.Professional Mortgage Alliance/Ultimate Staffing, Clearwater, FLSenior Mortgage Processor, December 2019 January 2020, Temporary positionSet up borrower loan files in various software platforms.Issue pre-approvals to qualified borrowers.Coordinate with borrowers, realtors, loan officers, lenders and liaisons to obtain the mostbeneficial loan program for the borrower.Collect required documentation from borrower, appraisers and Title Company to complete file.Issue all initial and closing disclosures in compliance with Federal TRID law.Suncoast Credit Union, Tampa, FLFirst Mortgage Processor, September 2018 June 2019effectively manage a pipeline of 20-40 purchase loans effectively communicating with internal departments to guide loan from application to closing.Review Appraisal and Title binder, fees, taxes and insurance, regulations and all related documentation to each unique loan.Calculate income, review assets and all underwriting conditions to ensure that each loan is insurable.Collaborate with closing department and title companies to ensure timely closing.Familiar with Condo/Co-op requirements, DU/LP underwriting conditions, Title chain and appraisal issue resolution, interpreting UCDP.Familiar with Fannie Mae, Freddie MAC, FHA, VA, USDA.Order verification of employment, verification of mortgage, homeowners and flood insurance updates, tax transcripts, social security verification, credit reports and supplements, payoffs, etc.Meridian Asset Services/Setpoint Consulting, St. Petersburg, FLProject Specialist, Agency Employee March 2018 -July 2018 Temporary positionReview secondary loan documents for compliance with Federal regulations in Due Diligence Department on a nationwide scale.Data entry into proprietary system for interface with compliance software.Meticulous tracking of time for reviewing documents for analyzation of time management.Produce reports to ensure continuity between information extracted from each document.S3 -Shared Service Solutions, Linthicum, MDFirst Mortgage Loan Processor/Customer Service Representative January 2014 October 2017Effectively manage a pipeline of 30-40 refinance and purchase loans effectively communicating with members from 3 different credit unions as well as internal departments to guide loan from application to closing nationwide.Review Appraisal and Title binder, fees, taxes and insurance, regulations and all related documentation to each unique loan.Collaborate with management and third parties for improvement with internal processes to ensure maximum efficiency and accuracy.Familiar with Condo/Co-op requirements, DU/LP underwriting conditions, Title chain and appraisal issue resolution, interpreting UCDP. Proficient in pricing compliance in line with several different partner overlays.Respond to member inquires via telephone regarding membership, banking products, services and rates.Create member accounts such as savings, checking, CDs, IRAs, etc.Resolve member issues timely and thoroughly fielding email inquiries.Mentor and train newly hired representativesSOFTWARE: Microsoft Office, Outlook, Adobe Suite, Empower, Encompass, Salesforce and SharePointEDUCATION: UMBC Baltimore County, Baltimore, MD, USA, Bachelor of Arts, GPA: 3.89SKILLS: Document review, fee and income calculations, customer service, answering phones, Livechat, filing, meeting planning, miscellaneous office duties as required. |
