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Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEWork HistoryHoya Vision - Lewisville, TX 12/19 to PresentAR SpecialistProcess Lockbox, ACH, and CC Payments to customer accountsProcess specialized insurance payments - VSP, Alabama Medicaid, Vision Benefits of America and Vision PlusTrain new employees in the DVI system we use.Process Adjustments as needed.Work special program adjustments - Visionary Alliance Adjustments WeeklyWork Dispensary Accounts Adjustments - This is an HR Benefit for all employees for one Free pair of glasses a year and then discounted glasses for the employee and their family members as well.Caliber Collision  Lewisville, TX 10/16 to 11/19AR AnalystProcess EFT Payments from specific Insurance carriers via ExcelWork to locate client for items not matched. Called the Exception ReportPull Returned checks from bank to apply to client file.Prepare and process incoming checks for Deposit.Enter items that kick out from the payment uploadsWork Receipt Posting Questions from the fieldMove payments from one file to another based on information received from the fieldPrograms primarily used: Excel, High Radius, and CCC1.Sunset Logistics, Inc.  Euless, TX 6/14 to 2/16Cash Application LeadSupervise cash application team.Process daily deposit information.Apply payments to clear customer accounts.Recognize payment issues and pass them on to appropriate department  Billing or Collections.Work to resolve customer issues in a timely manner.Process all Debit/Credit MemosProcess any billing corrections daily.Systems used are Microsoft Dynamics Great Plains and TMW.Superior Air Parts, Inc. - Coppell, TX 8/01 to 2/14AR CoordinatorProcess FAA 8130 and 8100 paperwork to facilitate shipments to customers.Coordinate Export documents and arrange pick up from various freight companies.Daily posting of customer receipts via an on line banking program.Mail / E-Mail customer invoices daily.Monthly statements. These are manually done in MS Excel by spooling the information over to Excel from the AS 400 using a Winspool program.Process all credit inquiries and create credit reference requests as necessary.Process refund paperwork as necessary.Process adjustments to customer accounts as necessary.Contact delinquent customers for payment resolution.Reconcile customer accounts as necessary.Work with customer to resolve any issues they may have concerning their account.Any special project deemed necessary by supervisors.Occasional backup for reception phone duties.Sales order entry as needed.Competent utilizing the AS400 system, MQ1 system, and various MS ProgramsAdvanced Fixtures, Inc.  Farmersville, TX 2/99 to 3/01AR & Billing CoordinatorReviewed and processed contracts for signature and maintained contract files for proper construction AIA billing. Construction projects included Petsmart, Zany Brainy, and Dicks Sporting Goods stores. AFI was the exclusive fixture vendor for these customers.Processed any change orders to the contracts as necessary.Posted daily payments and phoned delinquent customers.Helped to get state tax preparation organized and turned over to accounts payable.Rotated with other personnel to do lunch relief on the front desk and phone system.Sterling Commerce, Inc.  Irving, TX 12/94 - 2/99Collection and Billing RepresentativeCustomer service oriented business to business collection activity in a team atmosphere.Reviewed customer legal files for billing software purchases and annual maintenance charges.Resolved customer billing issues by verifying facts to the legal files as well as prior billing.Worked with new employees to train them in my area.Utilized MS  Word, Excel, Access, Outlook, Lotus Notes JD Edwards and an internal program called Genesys. This was an AS400 based system.EducationRidgewood High School  West Lafayette, OH, Diploma 1980Kent State University  New Philadelphia, OH  General Studies 1980 to 1982I have also successfully completed coursework on:MS Word (Beginner, Intermediate, and Advanced)MS Excel (Beginner, Intermediate, and Advanced)MS Access (Beginner)Additional SkillsType 55 words per minute.10 key by touch.Can run copier, fax, and printer.I am proficient in MS Word and Excel.