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Security Officer Customer Service Resume...
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Title Security Officer Customer Service
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Harvey, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDEMONSTRATED RESULTS: Demonstrated ability to handle multiple tasks as a team leader, providing motivation and training by leading by example. Utilize sound judgment when making decisions. Enthusiastic and encouraging personality. Strive to motivate staff to perform at high levels. At ease in communicating with both large and small groups. Versatile and able to quickly master new roles and responsibilities. Effectively balance competing priorities. Experienced in problem resolution and providing win-win solutions. Analytical mindset, strong work ethic, high energy level. Persuasive, with ability to communicate effectively with culturally diverse audience. 2014 Admission Advisor of the YearAuthorized to work in the US for any employerWork ExperienceSecurity OfficerP4 Security - Chicago, ILMarch 2022 to PresentMobile security for university of Chicago, patrol area, make sure to observe and report and suspicious in the area. Here to safe guard the community including, students, faculty and staff. Business and property. Professional at all times. We partner with other local law enforcement and security agencies as well for the best interests of the community.Security OfficerSecuritas - Downers Grove, ILOctober 2022 to July 2023Data center, frequently patrol inside/ outside building, make sure staff, visitors etc are safe at all time, cctv cameras, print badges and give certain access levels to various people who qualify. Access control. Superior customer service and professionalism.Security OfficerAllied Universal - Chicago, ILJune 2020 to March 2022Mobile patrol for an condo downtown Chicago, including all post. ( Dock, mobile / foot patrol, camera room, front desk etc.) Check In all staff and guest make. Keep building safe overall. Security screening supervisorSecuritas - Elk Grove Village, ILFebruary 2020 to June 2020My client is Microsoft, I oversee check point area which all employees have to pass through medal detectors and go through the screening process to enter as this is the area containing the most sensitive global information. Also practice constant drills and makes sure the entire building in general remains safe at all times.Valet AttendantLAZ Parking - Chicago, ILFebruary 2019 to January 2020Hotel parking, superior customer service,parked and pull to and from near by garage. Mostly downtown upscale guests but also every day commuters and general public. Worked special events and holidays as well.Banquet set-up/ securityHotel Chicago (Marriott) - Chicago, ILOctober 2016 to March 2017 Responsible for setting up/breaking rooms for events kept the bartenders moving smoothly (liquor, glasses stocked, food ran, kept everything neat and clean) welcome guest as they entered the hotel, check in bags, carry them up and down to their room to and from their car, valet cars secure the entire hotel, make presence felt all around, check cameras, check in packages, and vendors JanitorReserve Network - Matteson, ILFebruary 2015 to March 2017Clean restrooms, locker rooms,sweep, mop, snow plow, trash removal etc. EducationPerc card/ 20 hour training in SecuritySecurity concepts - Chicago, ILAugust 2019 to August 2019High school or equivalentKennedy King College - Chicago, IL2008 to 2010High school diplomaPercy L Julian - Chicago, ILAugust 1998 to June 2001CPL class BIL2019Skills Security Microsoft Word Time Management Excel Hospitality Management Hotel Experience Customer Service Hospitality Experience Custodial Experience Valet Parking Surveillance Banquet Experience Snow Plowing Law Enforcement CPR First aid Loss prevention Conflict management Emergency management CCTVCertifications and Licensesdriver's licenseFirst Aid CPR AEDJanuary 2023 to January 2025PERC CardMay 2022 to May 2024Transportation Worker Identification Credential (TWIC) February 2023 to February 2028Security GuardAdditional InformationI have over 20 years of customer service /retail experience ( including retail management)and over 5 years of security officer experience. I'm professional and passionate about serving the public and if hired I'm willing to bring decades of experience to your team and we can start building.

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