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Berlaine Smith Melton,MPA.,SPHR ( Masters Public Administration, Senior Professional Human ResourcesPhiladelphia, PA Personal Cell- PHONE NUMBER AVAILABLEBusiness Cell- PHONE NUMBER AVAILABLEEMAIL AVAILABLE LINKEDIN LINK AVAILABLEHR Leader / Strategic HR PartnerTalented and decisive human resources professional offering progressive experience in strategic planning, recruitment, succession planning, performance management, and organizational development. Exemplary leadership skills, ability to resolve employee/labor relations disputes, oversee benefits administration, recruitment, retention, training, and performance management. Adept at effectively balancing organizational and employee needs.Areas of ExpertisePolicy / Procedure DevelopmentStrong Budget SkillsCitrix Workspace (Budget Software)Employee Training & DevelopmentSAP-Success FactorsOrganizational DevelopmentSEPTA Careers WorksiteStrategic Planning Partnership with Senior ManagementProfessional ExperienceSEPTA- Southeastern Transportation Authority, Philadelphia PA 2019- PresentManager, Administration & Finance Human ResourcesTalented and decisive human professional supplying progressive experience in strategic planning, recruitment, succession planning, performance management, and organizational development. Exemplary leadership skills with the ability to resolve employee/labor relations disputes. Assist with benefits administration, recruitment, retention, training, and organizational development. Adept at effectively balancing organizational and employee needs.SMITH-MELTON TRAINING & DEVELOPMENT SERVICES, Philadelphia, PA, Atlanta, GA 2008 - PresentHR Consultant-OwnerCurrently rebuilding my HR Consulting practice, by researching Public Service Federal grant funding designed to protect Public Safety, (Police & Fire Rescue) and enhance their missions to save lives!Prior Business Clients: Superior Automotive of Philadelphia, University System of Georgia, District of Columbia City Government (1,200 employees), Atlanta Metropolitan College (400 employees), City of East Point, (600 employees) City of East Point- Worked closely with Fire Chief Rosemary Cloud-developed (3) day training course for Firefighters & EMTs- Highlighting on scene narrative writing, roleplaying, and improved response time reporting.Supervised Workforce Development staff at American Job Centers (AJC) serving D.C. residents Workforce. Investment Act (WIA) and City funded maintenance of HRIS PeopleSoft and DC Networks.Developed customer service policies that contributed to business goals of (AJC), recommended new innovative processes, provided quality customer service to all clients, and trained staff on new initiatives.CITY OF EAST POINT, East Point, GA 2007 - 2008HR Director- (Department Head)Reported directly to the City Manager, oversaw workforce planning strategies, managed Human Resources payroll department, and administration for Police & Fire, Operations, Water/Sewer, Kronos Workforce Management, and related Time and Attendance Systems payroll for personnel, and retirees (600 ) employees.Staff: 9 direct reports Assistant HR Director, HR Specialists, Training Specialist, Safety Officer, attained 100%-win rate in all City unemployment claims by conducting terminated employee research, before hearings and collaborated with City Attorneys Office for advice on City Ordinances, terminations, and garnishments.Berlaine Smith Melton EMAIL AVAILABLE Page TwoCITY OF EAST POINTDrove reduction of employee grievance claims, including sexual harassment and compensation in Public Safety, Public Works, and Maintenance by 10% within 4 months by investigating departments with complaints, offered alternative job rotations, and terminated offenders with advice from counsel.Negotiated insurance rates with Health Insurance Vendors, adding cost savings of 15% in premiums.CITY OF ATLANTA, ATLANTA FIRE RESCUE, Support Services, Atlanta, GA 2006 - 2008Senior Human Resources ManagerServed as key member of senior leadership team and engineered complete turnaround for workforce development, managed payroll, W-2 preparation, and employee inquires for 1,115 employees, coached managers on HR Policies Procedures and functional specifications of 20 interfaces to and from Oracle HR Time & Labor (ERP) / Payroll.Staff: 8 direct reports: HR Specialists, HR Technicians, Administrative Assistants$400K personnel / operating budgetLaunched internal recruitment function that reduced time-to-fill from 60 days to 45 days and reduced recruitment expenses by 25%.Overhauled HR payroll processes from manual or homegrown systems to Oracle HR.Performed implementation support activities for HR / payroll system; designed, developed, and produced first internal benefits statement and converted clients to use new system.Oversaw rapid implementation from People Soft to Oracle HR--live in 60 days with enough data to support Kronos.Appointed Oracle HR Project Manager (Fire Department) for city-wide Oracle HR systems conversion.CITY OF ATLANTA, DEPARTMENT OF AVIATION, Atlanta, GA 2000-2006Senior Human Resources SpecialistOversaw 500+ employee benefits administration, including annual open enrollment benefits orientation. Assisted with recruitment and administration of Visa, H1B1, and L1B1 for Managers.Managed benefits administration, questions, troubleshooting, and onboarding process for new employees.Chosen by senior management to train all new hires on City of Atlanta Benefit policies and procedures. Employees received this training through the Onboarding process.Reported weekly Air Talk comments and HR performance data for DOA DASH Scoreboards.Prior Relevant Work ExperienceAttended Community College, Temple University in Philadelphia PA, involved with Community Centered Non-Profit Projects, Member Philadelphia Heath Center #5 -Advisory Board (5)years.Taught K-12 students Philadelphia School System (5)years, Clayton County, Georgia School System (3)years.Collaborated with HR Director Atlanta Metropolitan State University ADP-project systems conversion (4)years.Assigned to CATCH-Childrens Access to Health Care (3)years-Morehouse School of Medicine-Atlanta. Program Professionally Trained - Inside Sales Experience & Finance-Mellon Bank (7) years Philadelphia, PA.Education and CredentialsMaster of Public Administration (MPA), Human Resources, Clark Atlanta University, Atlanta, GABachelor of Arts (BA), Business Management, Clark College, Atlanta, GASociety for Human Resources Management (SHRM) Certified Strategic Professional (SPHR) thru January 2025Employment Law Studies-Greenberg Tauriq, Atlanta, GAInternational Personnel Management Association (IPMA)-Business Model-HR Director Level CompetencyHR Consultant for Public Sector, Police, Fire Rescue, Aviation-Atlanta GA., Microsoft Office Suite- Microsoft Teams, Word, Excel, PowerPoint, Google Chrome, Microsoft Edge, Adobe