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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLECORE Competencies:Accomplished BA/PM/QA professional. Expertise in all facets of product and project life cycles and hands-on experience with a broad range of PM/QA processes. Team lead and mentoring. Analytical/staffing/budgeting skills. UAT and change management. Data, web, Salesforce, mobile, API testing. Web site migration, Cloud redesign and architecture. Salesforce Health CloudTECHNICAL SKILLS:Jira, Salesforce, Confluence, HP Quality Center, Agile, Sprint, Zephyr, Jenkins, Continuous Integration, MySQL, Oracle EDW, Github, Duo, Mule, CyberArk, Tosca, Python, API, Cucumber, Tosca, Facets, MS Office, MS Teams, AWS-Test plans, test scenarios, test cases-Salesforce Classic, Lightning-Scrum Master/ceremonies-STLC and Defect Life Cycle.-2-week Sprints-Tosca automation architect-Salesforce Administration duties-Regression, integration, smoke, exploratory testing.-Continuous Integration testing.-Agile Scrum environment-Go-no-Go meetings-Pre-release testing-Team updates and recommendations-Test environment resolutions-Test tracking-Business Analysis.-Analysis, documentation, and management of requirements.-Complex digital agency, e-commerce web and mobile projects.-User stories and user acceptance specifications.-Subject matter expertise & testing of deliverables and validation of quality assurance.-Initiation and authorization of projects / programs, walkthroughs-API testing-Complex SQL queries testing-Single Sign On (SSO)Android, iPhone testing-End to end testing-Data migration and data validation-Test plans, test cases.-Active participation in project / program planning-Sprint planning and management-Change management and monitoring.-Executed and maintained Selenium/Python/Java scriptsCentene 1/2018-1/2024Sr. QA /Team Lead /BA Medicare, Medicaid applicationsMedicaid/Medicare Eligibility Testing:-Knowledge of Medicaid eligibility criteria and regulations.-Collaborated with stakeholders for functional and non-functional needs.-Salesforce Classic, Lightning-Salesforce Health Cloud-Health Cloud setup, admin, users, profiles, and permissions, etc-Created comprehensive test plans with scope, objectives, and resources.-Identified diverse scenarios covering various eligibility aspects.-Design and Execution: Test cases based on scenarios, including positive and negative cases.-Boundary, edge cases, typical applicant profiles.-Tested a variety of plans and LOBs, MLTC, CHP, HIP, etc.-Functional testing and validate integration with external systems.-Tested for data accuracy and handle different data types effectively.-Regression testing to ensure changes don't impact functionality,-Test results, issues, and reports for stakeholders.-Compliance with relevant regulations and standards.-Facilitated audits and reviews by providing necessary documentation.-Identified opportunities for continuous improvement in testing processes.-Salesforce-centered Call Center applications-Salesforce admin skills and testing-BAU Agile Sprint environment-Single-Sign-On and multi-step sign with Cyberark/Duo implementation/testing-Complete QA oversight including creation of test plans, test scenarios, test cases.-Kanban-End to end testing-Data validation using SQL using data sources-Wide knowledge of test techniques to cover corner cases during Integration testing-ETL and API testing Web service testing, and verification and validation techniques.-Analysis of application logs and troubleshooting.-Maintenance of automation with Selenium/Python and debugging-Data profiling, data mapping and data integration.-Conducted Scrum ceremonies and maintained backlogs-Workflow process testing-API testing, Postman, Cucumber-Maintenance and validations-SME & testing of deliverables and validation of quality assurance.-Experience reviewing and providing feedback to QA Testers on their test scenarios.-Data migration and data validation-QA mentoring with onsite and offsite teams-Test strategy, plans, use cases.-Incidents resolutionNTT Data - ITS-NYS 10/2016-10/2017Test Manager-Web projects for NYS Joint Commission on Public Ethics and DMV.-Agile environment-HP Quality Center-Workflow process testing-Complete QA oversight including creation of test plans, test scenarios, test cases.-Maintained and administered SharePoint documents.-Business rules gathering and analysis-Complete SDLC involvement-HP ALM Quality Center and Jira to handle defects and enhancements.-Created automation scripts with Python.-Project Management and QA management over 4 developers and 5 testers.-Test strategy, plans, use cases.-Heavy interaction with the business and vendors-Created BRDs and FRDs.-Maintained test and production environments.-Oversaw automation testing and 6 team members.-Maintained wikis for product features.-Liaison with the stakeholders, development, and management.-Used Python for scripting and continuous integration.-Demoed productsNYC-HRA, New York, NYSr. Business Analyst for NYC-Human Resources Administration (HRA) 4/2014 10/2016NYC Reasonable accommodations Business Analysis and testing:-Software to test assess and provide solutions for users with disabilities, complying with ADA and local regulations.-Requirements Analysis: Understand legal requirements and collaborate with experts to define software needs.-Accessibility Testing: Ensure compatibility with various disabilities and assistive technologies (screen readers, etc.).-Functional Testing: Validate accurate disability assessments and appropriate accommodation recommendations.-UI Testing: Evaluate clarity, consistency, and accessibility of the user interface across devices.-Data Validation: Verify accuracy and integrity of data related to requests, assessments, and outcomes.-Integration Testing: Test seamless data exchange between the software and other relevant systems.-Security Testing: Assess security measures to protect sensitive user data.-Performance Testing: Evaluate response times and scalability under normal and peak usage.-UAT: Involve users with disabilities and coordinators to validate functionality and usability.-Regulatory Compliance Testing: Ensure adherence to ADA regulations, laws, and government mandates.-Documentation and Reporting: Document test cases, results, and identified issues for stakeholders.-Complete SDLC involvement-Used Microsoft Test Manager for test plans, cases for functional and non-functional testing.-Managed risk /scope changes for project tasks, and project phase closure.-Subject matter expertise and testing of deliverables and validation of quality assurance.-Data Compliance. Data Quality-Supervised 5 testers on site and 10 offsite.Everyday Health, New York, NY 9/2011-3/2014QA Test Manager-Oversaw gathering, documenting of business and functional requirements for health-related and insurance Web projects, specifically Mayo Clinic, PG, etc.-J-meter performance testing.-Heavy functional and User Acceptance Testing (UAT).-Exploratory and as-hoc testing.-Used Team Foundation Server for bug reporting.-Used HP Quality Center and Jira to handle defects and enhancements-Reporting, planning, and mentoring in use of various tools.-Generated SDF documentation from source data in Amazon Cloud Search-Change, release management, code reviews.-Documentation of test artifacts (plan, cases), execution of test cases from design documentation and functional specifications.Winter-Wyman consulting (NBC, Citibank, Razorfish, HUGE) NYC, NY 5/2007-9/2011Sr. Test Manager-Project management and testing of various multimedia and CRM websites. Created test cases, monitored testers, developers on major commercial web and mobile products for Comcast, Target, American Express, Ford Motor Co. Pfizer, Verizon, and American Express.-Agile and waterfall and environments. Scrum sessions.-Change management. Release management.-Continuous integration and implementation. Architecture planning, scalability.-Consulted on an iPhone/iPad media app as an architect for the backend data infrastructure and cloud deployment. Performed architecture reviews. Architected rich media client/server KIOSK architecture involving remote servers mirroring a subset of the Master Database and server/client architecture. Onsite and offsite team management. Triage, escalation, release, deployment management.CondeNast. New York, NY. 11/2005-5/2007Sr. Quality Analyst/BA for multimedia and CRM projects: Fanny Mae, Liberty Mutual, Pfeizer,-Business development process and product management.-QA/BA analysis, architecting, and testing under various browsers, and real-time monitoring-Creation, gathering, formulation of requirements. Project monitoring.-Used Toad for Oracle access-Business development process and product management.-Gathered, documented, and finalized business and functional requirements.-Created and modified test plans, test scenarios, test cases.Airmedia, NY 03/2002 - 11/2005Lead Quality Assurance with BA.-Distributed web-based and client server application designed to support legacy insurance claims resolution amongst various parties. Activities included:-Created test environments, did requirements gathering and participated in code reviews.-Participated in new Data Warehouse with migrating from Oracle Express to Microstrategy.-Insured proper Data Warehouse data interface and user specifications.-Involved in analysis of Image ghost, OLTP, OLAP and Data Mart in Data warehousing.EDUCATION:SALESFORCE ADMINPACE UNIVERSITY: WEB AND IOS PROGRAMMING CERTIFICATION.COOPER UNION. JAVA AND PYTHON PROGRAMMING CERT.BS IN EE. CAL STATE UNIVERSITY,BS IN ENGINEERING/BIO. UNIVERSITY OF CALIFORNIA, IRVINE. |
