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EMAIL AVAILABLE PHONE NUMBER AVAILABLEWaldorf, MarylandAdministrative SpecialistHighly-skilled Logistics Manager with strong project management and sourcing capabilities. Disciplined problem solver with excellent negotiation and analytical skills and commitment to continuous improvement. Confident, organized professional with proven ability to adjust to any situation and remain calm under pressure.Purchasing & NegotiationExperience procuring highly specialized equipment, components and systems, information technology equipment and systems, and professional services.Ability to analyze procurement activity performance against indicators and goals to initiate change.Project Planning & ExecutionTrusted advisor and planning strategist.Experienced in building and facilities management, safety and security, budget oversight, and records and files management.Analyze acquisition process problems and propose novel solutions.Operational Process ImprovementDrive productivity enhancements leveraging automation and data to improve office management & work flow.Skill managing payment & purchasing processes. Experience with Merchant Plus & WooCommerce.Writer & Digital Content ManagerDexterity with digital and print publishing to generate traffic, subscription, and engagement.Research, creative expertise, and organizational skill to meet aggressive deadlines.Proficient in Microsoft Office Suite, Excel, Access, & Outlook.Professional ExperienceNational Veterans Legal Services Program, Washington, D.C. 11/2006 9/2020Publications Manager & Network SupportManaged publication/webinar sales electronic databases, online basic training, and certification processes. Supervised day-to-day operations, publications, and network support for NVLSP Litigation Team, Lawyers Serving Warriors, and Nehmer Lawsuit Division comprised of more than 50 people. Oversaw administrative and technical operations. Coordinated with internal departments, vendors and other resources.Improved publication sales by launching advanced, order processing software that streamlined start-to-finish publications process, improved customer response time, and enhanced online/phone order processing to keep up with increased demand for publication products.Successfully advanced concept of bringing notary service in house vs. outsourcing to enhance workflow.Chosen by leadership to lead head office renovation expanding office space and functionality by collaborating with construction team to meet production deadlines and stay on budget.Reduced service calls, facilitated equipment upgrades, and lowered associated costs by introducing novel office equipment maintenance and tracking system.Established state-of-the-art network solutions for voice/data to enable improvements to existing and future networking needs by fielding aggressive research to identify the best technology at the best price for phone equipment, software, service provider costs, and office supplies.Served on cross functional team to fully equip sub-office expansion including network systems, onsite/offsite classified legal document management, and office equipment transfer to provide efficient, smooth transition.EducationBachelor of Science in Accounting, Minor in Business AdministrationStrayer University, Washington, D.C.Expected Graduation in May 2024 |