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Candidate's Name , MPAEMAIL AVAILABLEPHONE NUMBER AVAILABLEPittsburgh, PATechnical Professional with 3 years experience managing software testing and automation projects. Strong working knowledge of HP tools, SQL, and SDLC methodologies. Passionate about QA best practices to release reliable software. Eager to leverage analytical and technical skills to start my career as a Quality Assurance or Business Systems Analyst.PROFESSIONAL PROFILEHealthcare Technology Domain expertise with extensive experience in Quality Control for Open Enrollment readiness.Strong knowledge of Complete Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC), Agile methodology and Agile environment.Extensively worked as a QA Analyst in Web applications, Client Server Applications and Database Systems for different software domains.Expertise in Installing and configuring the test environment on Windows.Well versed in analyzing Requirements, System Specifications, Use-Cases and Technical specifications.Strong testing skills which include writing of RTM, Test Plan, Test Cases for Web and Client/Server applications.Expertise at bug-reporting and bug-tracking using Test Management tools.Highly motivated, committed to delivering top quality service, supportive and responsible team player able to prioritize workload to meet deadlines, reliable, and analytical.CORE SKILLS & TOOLSHealthcare Tech Knowledge Software Testing Full Lifecycle Requirements Gathering RTMs Use Cases QA Best Practices Agile/Scrum HP-UFT, HP-QC Jira SoapUI SQL, MySQL Windows HTML XML PHP VBScript Selenium Basic JavaPROFESSIONAL EXPERIENCEBusiness Analyst Highmark Health Jan 2023  Dec 2023Executed comprehensive test plans for critical new eBS and eMS healthcare administration systems.Collected 100+ requirements from diverse stakeholders, translated needs into test cases.QA Analyst iiTworkforce Nov 2021  Jan 2022Designed quality test plans spanning patient web portals, desktop applications and mobile apps.Established Scrum processes to enhance team velocity and reduce overall system defects.EDUCATION, TECHNICAL COURSEWORKMasters in Public Administration 2003- 2005AI Computer Vision 2.0! - January 2020RPA (Robotic Process Automation) Starter Training - September 2019Quality Analyst Training  September 2019Business Analyst Training - December 2019References available upon request.