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CONTACTPHONE NUMBER AVAILABLEMicrosoft Teams / EMAIL AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFILEDedicated and detail-oriented insurance professional with eight years of experience seeking a challenging position as an Insurance Adjuster. Proven track record of effectively assessing claims, negotiating settlements, and providing exceptional customer service. Adept at analyzing policies, investigating incidents, and resolving complex issues to ensure fair and prompt compensation for clients.SKILLSInsurance KnowledgeInvestigation SkillsAnalytical SkillsNegotiationCommunicationPolicy ReviewAttention to DetailComputer SkillsEXPERIENCELithia Motors & Driveway (2019 - 2023)Recruiter/Human Resources ManagerConducted candidate evaluations, ran background checks, and ensured compliance with employment laws. Managed job postings on networking sites and utilized the Workday system for resume and credential assessment. Conducted interviews, built a network of potential employees, and collaborated with other departments for legal compliance.Acquisition Manager (Suburban Volvo, Jaguar, and Land Rover)Identified appropriate used vehicle and performed negotiations on prices. Resolved manager and associate issues by providing guidance in accordance with line of business expectations.Raymond James (2017 2019)Brokerage Firm Account ManagerInteracted daily with financial advisors nationwide, providing training, technical support, and answering inquiries. Executed unsolicited trades, serviced active accounts, and managed account openings and closures. Conducted research on client and security information, processed documentation, and assisted with follow-ups on significant variances.Credit Acceptance (2016 - 2017)Licensed Insurance Claims ExaminerHandled property damage claims on vehicles, communicated with various stakeholders, and ensured compliance with company policies and legal guidelines.Proctor Financial (2000 2016)Licensed Insurance Claims Adjuster(Licensed in Michigan + 25 Additional States)Reviewed documents, estimates, and policy forms, applying bank procedures to claims.Specialized in handling borrower claims related to risk, catastrophe, or individual occurrences.Possessed expert knowledge in building standards, model building codes, and insurance industry policies.EDUCATIONRoss Technical Institute1990 - 1992Computer Aided DraftingInsurance Schools2015 - 2016Insurance LicensingLicensed in 27 StatesTexas License #: 2107595Michigan License # 0740862 |