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Click here or scroll down to respond to this candidateAHCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Bridgeport, NY Street Address
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Oering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.Workplace SafetyManagement SupportCash HandlingData EntryPreparing ReportsRelationship BuildingCross-Functional TeamworkCustomer InteractionOrder FulllmentCourteous and ProfessionalCustomer ServiceRecord and File ManagementPOS System OperationCustomer EngagementShipment ProcessingComputer SkillsCustomer Relationship Management (CRM)Complex Problem-SolvingWalmart Cicero, NYOnline Grocery Associate11/2019 - 01/2024Regis PHONE NUMBER AVAILABLE -, cuts colors highlights opening and closing salon Stocked sales oor and assisted in product movement and merchandising plans.Processed payments using point-of-sale systems.Placed special orders or called other stores to nd desired items. Maintained knowledge of sales and promotions, return policies and security practices.Performed cash register functions accurately and eciently. Updated inventory and production information using warehouse management systems and scanner guns.Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment. Watched for and recognized security risks and thefts to prevent or handle situations.Opened and closed cash registers by counting money, separating charge slips and balancing drawers.Encouraged customers to sign up for loyalty programs or store credit cards.Provided customer service support for inquiries, complaints, and returns. Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.Performed oor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. SummarySkillsExperienceMaintained an up-to-date knowledge of store promotions, specials, events. Helped customers locate items within the store using the inventory system. Veried credit card charges against purchase receipts for accuracy. Stocked shelves and supplies and organized displays to focus customer attention on specic items.Bagged or packaged purchases and wrapped gifts.Cleaned shelves, counters and tables to maintain organized store. Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines. Communicated clearly with customers in person and via telephone, driving positive experiences.Answered customer questions and provided store information. Arranged and stocked new merchandise following placement directions. Followed cleaning and sanitation guidelines to meet health and OSHA requirements.Organized store by returning merchandise to proper areas and restocked displays.Operated equipment such as scanners and scales correctly during checkout process.Greeted customers to determine wants or needs.Ensured compliance with company safety regulations at all times while on the job.Organized backroom areas to maintain a clean and organized work environment.Answered store and merchandise questions and led customers to wanted items.Built relationships with customers by providing friendly customer service. Reported any discrepancies or errors in pricing or inventory levels to management.Participated in weekly team meetings to discuss sales goals and strategies. Recognized by management for providing exceptional customer service. Displayed strong telephone etiquette, eectively handling dicult calls. Leveraged [Software] skills to input and compile data gathered from various sources.Identied needs of customers promptly and eciently. Delivered products to customer locations on time.Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Collaborated with others to discuss new opportunities. Completed day-to-day duties accurately and eciently. Worked with cross-functional teams to achieve goals. Exceeded customer satisfaction by nding creative solutions to problems. Maintained schedule of class assignments to meet deadlines. Assisted with customer requests and answered questions to improve satisfaction.Assisted customers with online grocery orders, answering questions and providing helpful information.Troubleshot any problems or errors that occurred during checkout. Responded promptly to inquiries from customers regarding their online grocery orders.Followed application instructions closely and reviewed deliveries to minimize errors.Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.Received and processed payments from customers using electronic transaction services.Maintained accurate records of all orders placed through the website. Maintained positive relationships with grocery store personnel by being consistently professional and friendly.Maximized hourly rate by organizing shopping trips and planning ecient routes.Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips. Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh. Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.Scanned items when pulling from shelves to update system stock information.Ensured compliance with local laws and regulations governing e-commerce operations.Shopped at customer's chosen store, veried replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specied.Resolved customer concerns and answered questions quickly to maximize satisfaction.SmartStyle Cicero, NYSalon Assistant05/2016 - 01/2018Washed, colored, cut and styled hair for high volume of clients daily. Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty. Delivered insights on application and removal of hair styling products, informing patrons on uses of various products and eective methods of removal.Analyzed clients' hair condition and type.Treated customers to shampooing and head massage to promote loyalty. Fostered clean and sanitary work environment to protect customers and sta from infection.Sold products based on customer needs, scalp conditions and recommendations from supervisors.Greeted customers and provided exceptional customer service. Adhered to safety guidelines when handling chemicals and dyes during hair color and treatment processes.Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.Displayed excellent organizational skills when stocking shelves with retail products and merchandise.Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits.Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.Collected payment from customers and scheduled next appointments. Performed administrative tasks such as ling client records and ordering supplies.Provided shampooing services to clients including scalp treatments and conditioning treatments.Sanitized tools, followed safety standards and kept salon clean and safe. Maintained accurate inventory counts throughout the day to ensure sucient supply levels were available.Scheduled appointments for customers using internal software system. Beautied customers by performing facials and waxing. Processed payments, took appointments and assisted with management of ow of patron visits when needed.Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.Prepared workstations for upcoming appointments by setting up styling chairs with necessary towels and tools.Welcomed and greeted approximately [Number] clients daily. Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.Managed cash register operations including making change, balancing register drawer at end of shift.Performed light receptionist duties such as checking clients out upon completion of services rendered.Best and Company01/2009 - 01/2014Salon Downtown/ camillus PHONE NUMBER AVAILABLE - Cuts, colors, hilights, mens childrens cuts, microdermabrasion, facials, mani, pedis, waxing and extentionsDejon's Hair Design Clay, NY08/2008 - 10/2009652-3143 - clipper cuts, blowouts, color, foils, etc -managed and took care of all customer issues,etc -sold retail, held promotions, sent out emails for monthly specialsThe Concept Salon & Spa Syracuse, NY10/2007 - 07/2008Completed dimensional color, cutting, manicure and pedicure services, hand massages to clients waiting -suggested products and sold retail took Aveda educationBenoits Coiures 3795 Milton, Camillus,NY04/2004 - 10/2007Apprenticed right out of beauty school for a year then moved to commission, learned everything from the owner and satellite school in Geneva, NY -built a great career within two years, worked on Sundays by myself with specials to help built up clientele -did dimensional hair color, trend cutting, perms, blow outs, updos, prom bridal makeup, manicures and pedicures, facials, mini facials, girl bday parties, waxing, the reception desk, scalp massages and hand massages, etcOther ExperienceBasic computer and internet skills, salon biz and similar salon booking programsAveda Satellite School Geneva, NY01/2007education for hairPhillips Hairstyling Institute West Genesee, Syracuse, NY 01/2004Henninger High school Robinson, Syracuse, NYEducation and Training01/1998References Available Upon RequestReferences |
