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Title Customer Service Business Development
Target Location US-MO-St. Louis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name , MPT, COMT, MB AEMAIL AVAILABLE  PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE OFallon, MO Street Address  6 SALES MANAGEMENTPassionate, detail-oriented, and highly agile professional leveraging interdisciplinary leadership experience to achieve diverse business goals, objectives, and milestones. Demonstrated ability to engage cross-functionally in high visibility leadership roles with a proven capacity to unearth and master new skill sets. Adept at identifying, establishing, and cultivating sustainable relationships with cross-functional teams, leadership personnel, and key stakeholders. Motivated and poised to continuously ensure excellence in people management accountability to drive results, enable high performance, bolster partnerships, and lead innovation, while also cultivating team-wide respect. Driven to remain abreast of current and emerging industry trends, technologies, methodologies, and best practices .CORE COMPETENCIESStrategic Planning Business Development Marketing Initiatives Documentation & Reportin g Relationship Cultivation Performance Optimization Industry Networking Client Satisfaction& Retentio nStakeholder Management Prospect Qualification Issue Resolution Budget Resource Allocatio n Opportunity Identification Revenue Optimization Needs Assessment Interdisciplinary Collaboratio nPROFESSIONAL EXPERIENCESELECT MEDICAL CORPORATION / SSM HEALTH PHYSICAL THERAP Y 2007  202 1 REGIONAL DIRECTO RMaintained oversight of 21 Physical Therapy clinics across St. Charles, MO region, including $5.5M+ regional budget. Charged with planning and provision of best-in-class customer service to patients, guests, physicians, and other clinical service and equipment users. Created and delivered power point presentations to deliver updates on region and clinics. Drove collaborative efforts with outside vendors on all facets of logistics on equipment purchases . Demonstrable success meeting and exceeding regional budgets across all 21 clinics over 10-year period . Recognized for major contributions and excellence in customer service, human relations, and budgetary governance through tenure through various promotions, ranging from Staff Therapist to Center Manager, Market Manager, and Regional Director . Successful in opening five start-up clinics, leading to heightened clinic footprint extending from 10 to 21 clinics . Championed all facets of marketing to promote active and healthy living and spearheaded educational programs designed to deliver comprehensive instruction to vendors and community at large . Established, cultivated, and leveraged professional relationships with Human Resources personnel to drive hiring, training, and development efforts for Physical Therapist and Patient Service Specialist . Fostered effective and agile interdisciplinary teams across all 21 clinics . Developed and ensured attainment on facility-based objectives, ranging from budgetary governance to marketing activities, strategic planning, operations management, policy and procedural alignment, and regulatory compliance . Additional Experience: Physical Therapist with Delmar Gardens and Supplemental Health Care . EDUCATION / CERTIFICATIONMaster of Business Administratio nLindenwood University, St. Charles, M OMaster of Science, Physical Therapy; Bachelor of Arts/Science, Psycholog y Rockhurst University, Kansas City, M OCertified Orthopedic Manual Therapist (COMT)

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