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IT DirectorEMAIL AVAILABLE PHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLE Clayton, NCDedicated IT Architect with extensive experience managing IT teams, developing strategic plans, and implementing technology initiatives that align with organizational goals. Adept at translating business requirements into scalable, robust, and secure architecture. Skilled in fostering collaboration between IT and business units to enhance operational efficiency. Proficient in cloud computing, virtualization, and enterprise-level systems. Proficient in creating detailed technical documentation and providing strategic guidance to cross-functional teams. Known for optimizing IT infrastructures for cost-effectiveness and performance. Strong communication skills with track record of collaborating effectively with stakeholders to deliver innovative and efficient IT solutions. Well versed in creating designing and deploying IT infrastructure for servers, Networks, Security, Wireless access points, Clustered servers, cloud storage (AWS), large data storage design and disaster recoveryAreas of ExpertiseStrategic Partnership FormationData Center ManagementBusiness Process OptimizationIT Infrastructure PlanningNetwork Administration & ManagementDisaster Recovery PlanningProduct Operation Issue ResolutionData Security & Penetration TestingData Exploration & AnalysisIT Asset ManagementStakeholder EngagementTeam Leadership & DevelopmentProfessional ExperienceLenovo, Morrisville, US 2006 2023Lead GPO, 2020 2023Developed and implemented standardized procurement policies/procedures on global scale, ensuring consistency and compliance across the organization. Managed vendor relationships strategically to align with company goals, focusing on efficiency and cost-effectiveness. Assisted in the design and implementation of a tool that generated substantial revenue from refurbished inventory. Gathered requirements from diverse departments and created optimized process flows for business scalability.Played a crucial role in enhancing Lenovo's efficiency and effectiveness by creating specific business process flows.Collaborated with cross-functional teams to define and manage process and IT requirements for target offering development.Led IT/Tools requirements, ensuring smooth delivery by communicating and collaborating effectively with the DT/IT team.Prioritized data security and conducted penetration testing to support cloud-based access, and assured data safety.Identified and mitigated risks in the supply chain, ensuring continuity of supply and minimizing potential disruptions.Designed harmonized processes and architecture, significantly boosting efficiency.Primary Security Engineer, 2017 2020Led an agile team in implementing electronic and physical tamper-proofing on 20 million Lenovo devices via Trusted Device Setup, staying within budget constraints. Conducted a detailed competitive analysis, identified potential for a secure enterprise browsing solution, leading to the successful launch of Bufferzone. Designed AWS apps and developed an edge system cluster using Nutanix technology, showcasing expertise in cloud and edge computing. Conceptualized, designed, and brought to market an innovative, secure "out-of-band" manageability tool, emphasizing creativity and problem-solving skills. Assessed feasibility of using blockchain for system tracking, demonstrating forward-thinking approach to emerging technologies.Spearheaded the creation of a NIST SP800-161 compliant, cloud, and blockchain-enabled supply chain tracking process.Secured a $1.1M budget from key partners for the implementation of the project.Partnered with top UEM (Unified Endpoint Management) firms, resulting in generation of $10M in revenue in the first year.Attained worldwide recognition as a security expert, achieving an impressive 83% brand recognition within six months.Launched Lenovo's Thinkshield brand globally under the direct supervision of the Commercial CTO director, achieving significant market penetration.Chromebook Advisory Engineer, 2016 2017Developed in-depth knowledge of Lenovo's Chromebook products, including hardware specifications, software features, and compatibility. Provided technical support and guidance to internal teams, customers, and partners regarding Chromebook devices. Created and delivered training sessions for internal teams/external partners to ensure deep understanding of Chromebook products. Collaborated with third-party vendors to ensure seamless integration of Chromebooks into broader technology ecosystems.Drove Lenovo's Chrome OS strategy, securing 30% market share for Chromebook division through international collaboration.Expedited L4 support to the quality team, ensuring quick issue resolution for optimal product operation.Boosted customer experience, building feedback loop and implementing a streamlined process.Engaged with ODMs, addressing product challenges for improved performance and heightened customer satisfaction.Structured secure customer environment in a test lab, ensuring optimal quality and reliability of Lenovo's Chrome OS products.Onsite Network Manager, 2006 2016Managed an international team of 18, providing support to Lenovo's Senior Leadership. Developed and implemented a cost-effective Video Teleconferencing (VTC) solution for Senior Vice Presidents (SVPs), significantly reducing travel costs. Introduced innovative global support methods, ensuring secure transit systems for executives that were quickly repairable when needed. Served as the pivotal technical support contact for Lenovo's RTP campus network, including global off-site Board of Director meeting assistance. Trained, managed, and supported contracted IBM Desk Side representatives at Lenovo's Perimeter Park facilities in Morrisville, North Carolina. Conducted extensive research and introduced in-house document tools for the Board of Directors. Created stringent security protocols to protect Lenovo's data during executive trips.Collaborated with the Lenovo Worldwide support team to develop a new, efficient network and lab infrastructure, resulting in a cost reduction of $500K annually.Designed and executed a migration plan for the R&D lab to a new campus without downtime, saving $1M compared to the proposed transition plan.Conceptualized and implemented an innovative executive support solution, leading to annual savings of $100K.Achieved department goals through staff performance evaluation, recruitment strategies, and training functions.Implemented a cost-saving backup storage solution for Lenovo's internal users and executives.Additional ExperienceSenior Network Administrator, IBM IBM Morrisville United StatesEducationTechnical School in Computer ScienceECPI UniversityEducationPatent US 006/0107,073 US Patent office, https://patents.google.com/patent/US20060107073System and method for equipment security cable lock interfacePatent US 11,302,322 US Patent office, https://uspto.report/patent/grant/11,302,322Ignoring command sources at a digital assistant by using the ability to discern between digital and analog voices. |