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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Brierdale LaneWillingboro, New Jersey Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE: Seeking an opportunity to grow professionally as a Property Manager in an establishment where my acquired skills and experience will be utilized to complete assigned duties, while earning a chance for advancement while earning a good reputation amongst my peers. Motivated to direct the operation of the property by ensuring the highest possible profitability and occupancy rates. Skilled in establishing rental rates, attracting prospective residents by advertising vacancies and ensuring the overall operational efficiency of the community. Accomplish financial objectives by collecting rents, paying bills, forecasting requirements and ensuring residents comfort and maintain 95-97% occupancy. SUMMARY OF QUALIFICATIONS Resident relations 11+ years management andadministrative experience Multifamily property management Strong focus and commitment tocustomer service & residentsatisfaction Comp/market survey Organize, detail and results oriented Team building and supervision Budgeting, leasing and forecastingKnowledge Contract management Multisite Management Vendor sourcing Entrata, Yardi, MRI & LROSoftware, Lead2Lease, BasicComputer Software such asMicrosoft Office applications andOutlook Familiar with surrounding propertymarket in Burlington County &Middlesex County area State assistance programs (Section 8) Bilingual: read, write, and speakfluent English and SpanishRELATED EXPERIENCEAssistant Property Manager, 2019 to PresentWestover Companies Burlington, New Jersey & Penndel, Pennsylvania Manage 174 & 64 home communities. Assume Manager's duties when needed. Including sister communities within the company. Work together with property team including contractors to ensure apartments move in ready condition per company standards and in compliance with township inspection. Responsible for approving applications and the accuracy of all prepared leases per company guidelines. Process move-out inspection reports and apply final charges. Oversee accuracy of all aspects of AR, maintained rent rolls, collection accounts, and charge- offs using property management ledger system. Prepare all court filings and legal notices for evictions of delinquent accounts. Handle resident concerns & follow up with solutions that achieve positive outcome while enforcing property rules & guidelines. Conduct community outreach with local businesses to promote the property and increase visitor traffic. Inspect grounds and buildings routinely to plan, schedule and determine necessary maintenance/repairs.Candidate's Name 22 Brierdale Lane, Willingboro, New Jersey 08046 (609) 789 7727 EMAIL AVAILABLE Property Manager, 2017 2019CIS Management, Lakewood, New Jersey Manage 96 units low-income housing development. Interview current and prospective residents, prepare leases, collect rent and handle all legal aspects. Issue resident notices in relation to lease renewals and notices regarding rental contract agreements or billing disputes. Supervise maintenance personnel in unit repairs and move-outs as well as move-in inspections. Positive relationship with vendors in negotiating rates, delivery schedules, scope of supply and service level agreement terms. Assisted in preparation of periodic reports to HUD, NJHMFA and NJDCA. Leasing Manager/ Assistant Manager, 2015-2017The Kamson Corporation, Lumberton, New Jersey Responsible for leasing and directing leasing staff of 308 Class B community. Trained new and current staff with leasing techniques, closing strategies, housing policy, customer service, leasing process and phone etiquette. Conducted property tours, prepared leases and renewals, resolved resident issues. Lowered future and current work orders by developing and implementing policies and procedures that improved efficiency and profitability of the community. Collected rent, late fees, sent out timely notices regarding fees and eviction, maintenance and security deposit. Responsible for Markey Survey and Residents events. Evaluated advertising source for accuracy & effectiveness to generate daily, weekly and monthly plans for property staff to aid in reaching leasing and resident retention goals. Inspected property ground to model unit daily and reported service needed or safety concerns to Maintenance Supervisor for immediate corrections. Office Manager, 2003 to 2013Talbot Enterprises, Inc. Willingboro, New Jersey Responsible for all administrative duties including managing all HR, AP and AR functions. Primary contact for customers, subcontractors, vendors and employees. Facilitated the resolution of customer complaints in a timely manner. Confirmed customers needs/expectations were met. Recruited, hired and terminated employees; ensured new and current employees were trained and provided on-going management and development on production methods, customer service, and job-site planning/management. Created and implemented improved internal procedures and collaborated with the owner to improve company efficiency and quality.SKILLSProficient in computer programs such as Microsoft office applications (word, excel, outlook), Property Management Software such as LRO (Lease Rent Optimization), MRI (Management Reports Incorporated), Entrata, Realpage, Bluemoon, Yardi, Bilingual: English and SpanishCandidate's Name 22 Brierdale Lane, Willingboro, New Jersey 08046 PHONE NUMBER AVAILABLE EMAIL AVAILABLE EDUCATIONWillingboro High School, Willingboro, New Jersey - High School Diploma Rowan College at Burlington County, Pemberton, New Jersey Present CERTIFICATEFair Housing & Beyond June 2017OTHER EXPERIENCECare Giver, 2009 to PresentCatherines Overnight Care (Lions Gate) Voorhees, New Jersey Ensure the safety and wellbeing of client Medication administration Assistance with activities of daily living, (ADLS) Personal escort for appointments, errands and leisure trips Light housekeeping and inventory Daily progress notes and assessments; reports any physical and/or cognitive changes noted behavior.Customer Service Agent, 2007 to 2010Piedmont Airlines Philadelphia, Pennsylvania Ensured the safety of passengers while boarding and deplaning; Verified tickets documenting and addressing any problems or concerns. Served as liaison between flight crew, ramp, managers, and other ground crew affiliated with operations. An unwavering commitment to customer service, collected Above and Beyond coupons from passengers for outstanding services rendered. Received certificate by company for outstanding customer service. |
