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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Irvington, NJSummarySelf-starter with an effective combination of strong leadership, organizational and communication skills. I have a good understanding operations and processes within the area of responsibility. Solid analytical and research skills. Effective working skills, in both individual and team situations. Articulate, persuasive and quick thinkerSkillsLeadership, Problem-solving, Time management, Decision-making Microsoft word, Microsoft excel,EducationBusiness Weequahic High School, Newark, NJ 06/1994Listing your education shows that you meet any necessary prerequisites to employment and allows you to showcase your book smarts if youre a little short on actual experience.ExperienceOperations Supervisor 01/2015 - 05/2023 RXO LOGISTICS LAST MILE Edison, NJ Supervising and managing a team of 25 associates, allocating workload and managing performance, Ensuring that day-to-day operations run smoothly and efficiently. Identifying areas for improvement and adjusting procedures accordingly Managing payroll, creating schedules, and other administrative functions. Measured and reported on warehousing activities and employee performance against KPIs Maintain proper staffing levels by developing requisitions, scheduling interviews, presenting offers, facilitating Handling customer or client inquiries and concerns related to operations. Managing inventory and supplies.Key Achievements Conducted quarterly Kaizen projects delivering consistent process improvement and cost savings Managed inventory to sustain high fill rate and processed all customer returns and disputes Increased production by 22% over previous year, with cost savings of $100k+ per year Created productivity contests for various areas in the facility to motivate team and improve morale Spearheaded the Safety Committee which reduced work related-injuries and compensation claims Liaised with HQ Supply Chain Analyst on workload priorities to ensure proper managementLandscaper 03/2013 - 12/2015 Green Grass and Maintenance Farmingdale, NJ Ensure customers were schedule for weekly lawn maintenance. Interacting with clients to understand their preferences and needs, providing recommendations, and addressing any concerns or questions. Maintaining shrubs, bushes, and trees by trimming and pruning to control their growth, shape, and health. Applying fertilizers to promote healthy and vibrant grass and plants. Adhering to safety protocols and guidelines to ensure a safe working environment.Maintenance & Ground Keeper 02/2005- 10/2013 Clinton Hill Community Garden Newark, NJ Esure that the property remains in good condition and that residents have a safe and comfortable living environment. Perform regular maintenance tasks such as changing light bulbs, repairing minor plumbing issues, and fixing electrical problems to keep the building in good working order. Address and repair any damage to the building, including fixing broken appliances, doors, windows, and locks. This may involve carpentry, plumbing, electrical work, and general handyman skills. Maintain and repair heating, ventilation, and air conditioning (HVAC) systems to ensure residents have a comfortable living environment throughout the year. Refresh and maintain the appearance of common areas and vacant apartments through painting, wallpapering, and other aesthetic improvements. Take care of outdoor areas, including landscaping, lawn maintenance, and snow removal as needed. Conduct regular inspections of the building to identify potential issues before they become major problems. Ensure that the building is in compliance with safety regulations and building codes. |