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Crystal L. Gaddy Fort Washington, MD PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ExperienceUS Department of State Diplomatic Security Washington, DC Armed Security Officer February 2021 - PresentResponsible for understanding and applying federal safety and security standards to monitor and support designated work sites. Assist the United States Secret Services Agents to ensure the safety of Diplomatic and government officials that arrive at the Department of State, including POTUS and VP Leading, managing, or implementing security-related aspects of new office building construction; developing and implementing counter-terrorist access controls for existing and new buildings. Responding to emergencies may include firearms, defensive tactics, and medical procedures.Saint Moritz Security Falls Church, VARegional Field Supervisor & Armed SPO May 2018 - August 2019 Primary and singular point of contact for security escalations and liaison for law enforcement for eight retail stores. Manage interviewing, hiring, recruitment, and training new officers Trained to manage the armory and distribute weapons to armed officers for each shift Monitor radio dispatches and observe responses to radio assignments to provide field supervision Develop aggressive, preventive patrol by monitoring subordinates daily activity and being available for assistance if requiredDowntown Locker Room Washington, DCLoss Prevention Specialist November 2012 - May 2018 Ensure the security of employees and merchandise in a retail store with popular merchandise. Lower the rate of theft across tenure by 30% through increased presence and improved opening/closing procedures Investigated internal theft claims to ensure employee compliance with company policies and proceduresGeneral Security Services Consultants Washington, DC Armed Special Police Officer December 2011 - November 2012 Responsible for monitoring the security cameras and entry points and de-escalating or resolving safety concerns. Maintain order on the property, utilizing respect, care, and, to the greatest extent possible, positive customer service in dealing with guests, visitors, employees, and unknown individuals. Take recommended action to deal with undesired conduct and law violations in compliance with established policy. Submit well-written and comprehensive reports setting forth facts of complaints, observations, actions taken, and investigative findings.ClearanceActive SecurityClearanceDoD Top SecretClearanceSCI EligibleEducationAmerican CareerInstituteMajor: Billing andCodingCompleted:December 2010SuratsvilleHigh SchoolMay 2001Certifications Adult and Child CPR FirearmsMDTSDefenseTacticsMEB(Barton)HandcuffSkills Title Software(Landtech, SoftPro,FAST)MSOffice/G-SuiteMedisoftWindowsOSDVAR