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PHONE NUMBER AVAILABLE/cell PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer Objective:To secure employment where my knowledge and skills can be maximized with a growing company.Work ExperienceShopper June 2020- PresentInstacart, Bay Shore, New York Delivered groceries to customers in a timely, accurate, and friendly mannerUsed verbal communication skills to interact with customers and coworkers while on deliveries.Ensured that all items were properly packaged for delivery before leaving the storeAlways followed company policies regarding safety and security during deliveriesCustomer Support Representative November 2022- July 2023CardWorks Serving, Woodbury, New YorkDeliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment.Evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customerCertified Pharmacy Technician May 2015- April 2020Wal-Mart, Islandia, New York Help health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries as needed to the pharmacistMaintain a safe and clean pharmacy by complying with procedures, rules, and regulationsOrganize medications for the pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapiesMaintain records by recording and filing physicians' orders and prescriptionsEducation2014FngFarmingdale State College, Educational Opportunity CenterCertificate in Pharmacy Technician2014-presentNassau Community College, Garden City, New YorkBusiness Administration StudentSkillsExcellent Interpersonal, Communication Skills, Microsoft Excel, Word, and Power PointCertificates2015 Pharmacy Technician Certification Board (PTCB)Certified Pharmacy Technician |