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Click here or scroll down to respond to this candidateCandidate's Name
Brighton, IA, EMAIL AVAILABLE, PHONE NUMBER AVAILABLESkills Customer Service (10+ years) Call Center (5 years) Planograms (4 years) 10 Key Data Entry (10+ years) Merchandising (5 years) Management (1 year) Microsoft Office Typing 50 wpm (10+ years) Warehouse Experience Microsoft Suite Attention to detail Communication skillsEducation Vocational School in Administrative Medical Assistant Cittone Institute - Philadelphia, PADiploma in General Studies Iowa City High School - Iowa City, IAWork Experience Warehouse Assembly WorkerEPC Inc. - Kalona, IAOctober 2022 to May 2023Use tools to make or repair parts and products. Interpret technical documents, such as diagrams, schematics, blueprints, or other verbal or written instructions.Work with other members of the line or group in order to assemble products.Keep a clean and tidy workspace.Meet all safety requirements of the company and industry.Identify any defective items and handle according to established procedures.Ability to use reason to solve problems as they arise.Team AssociateCIVCO Medical Solutions - Kalona, IAMarch 2021 to August 2021Assemble products per engineering specifications.Read and follow SOPs and work instructions Monitor product quality and take appropriate action.Operation of production IFU printing equipmentLoading of pallets and carts for internal transportation.Product final packaging for shipments.Monitoring and communication of supply needs.Complete all appropriate paperwork. Complete MAPICS transactions in a timely and accurate manner.Assembly WorkerEngineered Plastic Components - Kalona, IAMarch 2020 to August 2020Use tools to make or repair parts and products. Interpret technical documents, such as diagrams, schematics, blueprints, or other verbal or written instructions.Work with other members of the line or group in order to assemble products.Keep a clean and tidy workspace.Meet all safety requirements of the company and industry.Identify any defective items and handle according to established procedures.Ability to use reason to solve problems as they arise.Online Grocery AssociateWalmart - Marion, IASeptember 2018 to June 2020Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up.Making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise.Comply with all company procedures and perform other duties as assigned.Customer Service RepresentativeGeneral Dynamics Information Technology - Coralville, IAJanuary 2017 to September 2018Provide knowledgeable responses to telephone inquiries in a courteous and professional manner utilizing the provided knowledge base. Respond to and provide knowledgeable, courteous, and professional assistance to escalated and other priority telephone inquiries utilizing the knowledge base.Responsible for processing Credit Bureau Requests utilizing writing standard processes and procedures within the knowledge base.Responsible for taking payment calls and notating the account regarding the payment utilizing the knowledgebase. Addressing calls regarding default resolutions, repayments and Treasury Offset Process utilizing the knowledge base.Take all calls and provide general guidance in the English General Queue utilizing the knowledgebase. Answer NSLDS Call Type borrower inquires utilizing the knowledge base.Assistant SchedulerNIS, Inc - North Liberty, IAJanuary 2015 to November 2016Responsible for setting up the Schedules for daily production on a daily basis.Responsible for data entry and updating data information into our Operation System.Troubleshooting any problems that may arise with customer requests.10-key data entry, 50 WPM typing skills, faxing, emailing, communicating to appropriate department needs daily. |
