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Sales and Hospitality ProfessionalPHONE NUMBER AVAILABLEEMAIL AVAILABLEOVERVIEWSales Management and Hospitality Professional with over 30 years of experience in a variety of fields looking for a new challenge.EXPERIENCEChelsea Cabins05/2020 - 11/2023General Operations ManagerManaged day to day operations of 50 room hostel in Midtown Manhattan. Responsibilities included scheduling and overseeing staffing and scheduling of front desk, housekeeping and maintenance personnel, property supply purchases, and social media and marketing updates.Monitored incoming reservations from Booking.com, Agoda, and Expedia.com on Traveline Platform. Handled guest reservations, inquiries and payments.Rated as an Airbnb super host, with 8 separate rooms listed on the property.Vasesource Inc.04/2019 - 03/202003/2002-09/2010Account ExecutiveSales ManagerHandled on-site showroom sales and customer support for Floral Accessory Import Company in New York CityMaintained Customer tracking reports in order to provide new merchandise information.Handled Credit Card and Cash Transactions DailySt. Monica's Church03/2014 - 03/2019Office Administrative AssistantHandled day operations of a New York City Catholic Church, including customer service, supply ordering, and marketing and social media development.Organized and managed Church events throughout the year.J. Van Vliet Floral, 01/2010 - 11/2013, Sales AssociateAssisted in operation of Wholesale Business, specializing in Floral Accessories.Handled customer requests and special orders, including cash and credit card invoicing,EDUCATIONMercy College Dobbs Ferry1994 - 1996English MajorSKILLSProficient in Microsoft Office Suite/ Excellent Customer Service and Communication Skills References Available on Request |