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Candidate's Name  21665 w. Division St Lockport ILPHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: To obtain position in which I can utilize my skills and qualifications within a growth-oriented company.Roto-Rooter Plumbing & Water Restoration Lombard, ILDispatcher December 2014 to Present Liaison between our field technicians and customers nationwide. Distribute jobs to field technicians. Manage the workload of field technicians throughout the Eastern portion of the country. Interact with customers to keep them informed of the status of their assigned field technicians arrival. Relay necessary job information to the field technician. Resolve any customer service issues.Scotts Lawn Services Woodridge, ILDispatcher/CSR Full Time(Seasonal) March 2014 To October 2014 Responsible for performing accurate data entry. Production, Invoices, new sales, account edits Provide phone inquiries from potential and current customer for lawn CSR issue payments, and cancellations, advanced problem-solving skills, handle billing issues Dispatch to lawn technicians, tree & shrub technicians sales representatives.Johnson Services Group (Pivotal Home Solutions) Naperville, ILDispatcher/CSR Full Time(Temp) October 2013 to January 2014 Responsible for services provider Dispatcher Operation Provide Scheduling and routing of HVAC work to field technicians Responsible for monitoring assignments and supporting the Field Technicians and call centerManpower (ExxonMobil) Joliet, ILDispatcher/Crew Scheduler FT (Temp) May 2013 to July 2013 In charge of daily dispatch operations for thirty cranes, including weather checks, routing, crew Equipment selections, and fuel loads Generate dispatch releases and secure final signoffs from Assigned Coordinations 8.5 to 110 Ton Cranes. Maintain crew schedules for 25 crew membersManpower(Harris Bank) Plainfield / Orland Park ILTeller (Temp) November 2012 to February 2013Computer Operator.Customer services oriented with strong problem solving and analytical skills.Extensive knowledge of products and servicesPosses advanced knowledge of handling cash and complex banking transactions.Cross selling products through referrals and out bounding callingProcess bonds also responsible for the night dropManpower(Harris Bank) Joliet ILPersonal Banker (Temp) September 2012 to October 2012Did all aspects of personal banking such as opening new accounts, CD's, opened IRAs and rollovers.Processed all checks orders.Opened credit and debit accountsWire Transfers.Assisted existing clients with financial needs by recommending products, solution and financial services.Cross selling products through referrals and outbound callingARS Towing & Recovery Brookfield ILOffice Manager January 1993 to March 2012Received calls and dispatched out to drivers.My job description required me to do accounts receivable, accounts payable.Computer OperatorManagement of the books.Standard Federal Bank Chicago ILTeller/Supervisor 1988 to 1992Strong customer services experiences.Experienced in opening and closing the facility.Responsible for teller overrides.Management of numerous tellers and accessing the vaultVery experienced of running a cash drawer.Great sales referrals and cross selfEducation: Southwest Business School Chicago IL.Business CertificateHinsdale South Darien ILBusiness CertificateReferences: Available upon request