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Dear Hiring Manager,I once moved a barn 500 feet using nothing but neighbors and available materials. Two engineers were present, along with a construction manager, and they all said the endeavor would be impossible short of utilizing a heavy industrial crane. To their astonishment, a teenager with superior problem solving and root cause analysis skills was able to effectively complete what they deemed impossible. Many years later, I have added experience and education to my innate abilities.I have nearly 15 years of continuous problem solving telematics, program management and connectivity experience including feature ownership, training, development and design. I have experience interacting with suppliers such as Harmon, Panasonic, Johnson Controls, Sprint and SiriusXM. I have worked on Ford, GM and Stellantis telematics systems over those years, at various facilities across North America, as well as other groups around the world, across brand names and departments. I was largely responsible for training test engineers with companies I worked at. My critical thinking skills make me the person that is often sent to trouble areas first. Problem solving is a specialty of mine.My extensive system and resident engineering experience in feature development, validation and testing includes the following highlights: Stellantis STAR SET program to reduce warranty costs by analyzing and diagnosing warranty returns, and root cause analysis of issues Ford Phone As A Key feature for Bluetooth devices for iOS and Android Development and launch of SYNC Generation II Research, definition and development management for award nominated SRT Performance Pages and Off Road Pages as feature owner Design Responsible Engineer Training and creation of validation testing for technicians and engineers Testing and integration of Apple Carplay and Android Auto with FCA's Uconnect in conjunction with AOTA and IoT devices Component integration with various suppliers and manufacturers Root cause analysis for significant warranty return claim reduction as a resident engineerDuring my days on various projects, dealing with IoT, Bluetooth connectivity, Vehicle Networking and more, I was the Design Responsible Engineer for Performance Pages and and Resident Engineer that was the first line in working with suppliers and customers, in root cause identification and solutions. I handled all aspects of application development, from design review, specification document writing, issue tracking, meeting with management and suppliers, funding, testing, managing testing and stocking software packages and on to production, and Over The Air updates.The enclosed rsum will provide you with more information regarding my experience and accomplishments. Thank you for your time and kind consideration.Sincerely,Simon John McNeillySIMON JOHN McNEILLYPHONE NUMBER AVAILABLE EMAIL AVAILABLEQUALIFICATION SUMMARYExtensive systems engineer and feature ownership experience with in-vehicle infotainment, network and telematics systemsExtensive experience with Apple Carplay and Android Auto interoperability with telematicsRoot cause analysisBluetooth and Bluetooth IoT connected devicesNew product developmentAd-hoc and scripted testing for defects and usabilityWriting test cases, plans, and defect scenariosCradle to Grave program managementQNX and Linux platformsFeature launch timing experienceTesting software expertise in Vehicle Spy, CaNOO, CDA, DET and moreTELEMATICS EXPERIENCESenior Systems Resident Engineer June 2019 to July 2023Flex North AmericaFace of the company to various customersDevelopment and launch on new and existing products for Stellantis and GMSTAR SET analysis on warranty claimsRoot cause analysis for a wide range of issues and productsTravel to customers, local and international, for support and problem solvingSenior Systems EngineerP3 North America October 2018 to June 2019Feature Testing at Denso US for the Ford Phone As A Key systemAnalysis and defect testing for Bluetooth Low Energy ModulesDocumentation of testing processes via Jira and GitHubCustomer facing interactionSenior Application Framework Systems EngineerPanasonic North America June 2017  October 2018DutiesInteraction with FCA on root cause analysis of issues and new feature integrationTracking and analysis of issues, such as AOTA, development of new features and security/ISO26262, and Body Control Module controlled systems, via DOORS and eCIMSCost analysis for new features and continuous improvementVehicle Connectivity and Systems Senior EngineerNextGen Technology Limited February 2016  June 2017DutiesDirect design, specification writing and design of bench test equipmentBluetooth specification creation for iOS and Android connected services of cutting edge mobile phones and future generation OEM infotainment head unitsManaged testers on proprietary benchtop testers and in-vehicle, for telematics systems, sensor modules and IoT devices.AccomplishmentsFeature ownership of usage manual for ATAM (Automated Test Application Manager) bench top testing unitDesign Responsible EngineerFeature owner for Performance Pages and OffRoad PagesFiat Chrysler Automotive (JDM Systems) February 2013  February 2016DutiesCoordinate design, development, and implementation of UConnect connected services applications: SRT Performance Pages, Off Road Pages as feature ownerDeveloping specification documents used by third party developersDevelopment of test cases and user scenarios for software, sensor modules and Body Control Module and issue tracking by Jira, eCIMS, DOORs et. al.Implement test plans for in-vehicle and benchtop testersInterpret log information for developers and issue-tracking systemsResponsible for pre-release and continuous improvement testingTrained testing cadre for problem identification pre-releaseWork to coordinate activities between hardware and software developersWork with vehicle level features owners, marketing, management and financeDefine and procure funding for development workAccomplishmentsLed enactment of a new company-wide documentation specification formatPioneered the initial development of OffRoad Pages for all upcoming trail-rated vehicles, wrote the first set of specification documentationLed the transition from the Harmon VP3/4 head units into the Panasonic VP3/4Initial development of stocking, testing, and OTA software builds with SiriusXMApplication EngineerMovimento Group June 2011  February 2013DutiesParticipated in initial testing for the Cadillac Cue In-Car Infotainment systemPerformed routine and emergency onsite flashing and root-cause analysis for GM facilities in Kansas, Michigan, Mexico, Ontario, Ford Dearborn Truck and moreServed as onsite engineer for M/A-COM Technology Solutions at Ford Michigan Assembly PlantDevelopment of pass-through devices via GMLAN in development with DPS toolsExperience working with Captured Test FleetExtensive experience with GM NGI HMIAccomplishmentsDesign and prototype for Puma Bulk Flashing StationDesign and prototype of module flashing display unitsManaged teams of technicians on reflashing campaigns at Ford and GM facilitiesTesting EngineerP3 North America February 2010  June 2011DutiesSite lead at Ford Motor Companys Michigan Assembly Plant (MAP) for the launch of SYNC software in the C34x, U38x, Fusion, and FocusFirst point of contact between Ford MAP personnel and P3 North AmericaOversee teams of testing technicians and manage their workflow and provide necessary trainingInteract with plant personnel to ensure quality products and a continued flowPlan for flashing with new or experimental softwareDevelop the process for mass flashingDevelop test procedures for the Ford SYNC Infotainment systemAccomplishmentsWrote a comprehensive manual on the Ford SYNC In-Car Infotainment system flashing utilized by P3 employees as well as Ford SYNC engineersWorked on the flashing for the integration of Ford SYNC system in the new architecture on experimental breadboards for upcoming vehiclesDiscovered new and innovative ways to flash software, work on software, SYNC system expertDeveloped systems in and out of vehicles, to reduce the amount of Flash timeDesigned and built a mobile testing apparatus to increase mobility and physical space within test vehiclesOTHER AUTOMOTIVE EXPERIENCEPlant Layout and Design EngineerFord Motor Company February 1993  June 2008Duties included the design and layout of a 2.5 million square foot production facility, for die stamping, hot form presses, spinform catalytic converters, aluminum and steel drive shafts and other automotive parts.Power, ergonomic layout and supply chain accessManpower considerationsSpace acquisition and staged installation of machineryEDUCATIONITT Technical Institute Canton, MISeptember 2008- August 2010A.A., Computer-Aided Drafting and DesignNational Education Center/RETS Livonia, MIDecember 1989- December 1991A.A., Electronics Engineering