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Street Address PHONE NUMBER AVAILABLE-c/PHONE NUMBER AVAILABLE-hEMAIL AVAILABLEEmployment History:MO Department of Vocational RehabilitationDecember 2022 September 2023ADMINISTRATIVE SCRIBE ASSISTANT (Part time)Duties: Data entry, dictation, completing necessary forms, scanning, copying necessary paperwork to assist disabled persons in obtaining employment. Provided physical assistance to disabled supervisor such as opening doors, getting lunch, etc.RETIREDJUNE 2019MO Department of Health and Senior ServicesSection for Childcare Regulations April 11, 2016 June 2019SENIOR OFFICE SUPPORT ASSISTANTDuties: Provide clerical support for six (6) facility specialists and one (1) supervisor. Answer and direct incoming phone calls to proper staff; type/send out inspection complaints of daycares within the state of Missouri; assign state vehicles to staff for travel; arrange rooming when necessary; perform data entry for renewal of daycare licenses on a daily basis; order office supplies; transport state vehicles to repair/body shops, vacuum/clean vehicles.Better Care In-Home Health ServicesNov 2, 2015-April 8, 2016--OFFICE MANAGERDuties: Performed payroll task for 23+ staff, manage/resolve client concerns/complaints. Regularly contacted Division of Health and Senior Services regarding necessary care for client; assist Program Manager/Owner with prospective employee paperwork; assist with coordination of staff and client needs. Other duties as needed.Internal Revenue ServicesJan 21, 2014-Mar 5, 2015TAX EXAMINER TECHNICIANDuties: Examine 1040X tax returns for corrections. Input corrections in computer system.Housing Authority of Kansas City Missouri (2006-2013)*May 26, 2009-April 12, 2013WORK ORDER CLERKDuties: Receive by phone repair request from tenants residing in HAKC properties. Input in computer system. Maintain monthly count of work orders taken. Other duties as assigned.*July 2, 2007-May 22, 2009TENANT SELECTION COORDINATORDuties: Complete applications for those applying for HUD programs for public housing/Section 8; screen applicants for either program, maintain filing for 300+ applicants along with general filing system; input data in AS400 computer system; answer phone inquiries. Other duties as assigned.*January 17-July 1, 2007RECEPTIONISTDuties: Meet, greet, and assist public by answering questions and directing them to proper staff regarding housing issues; receive documentation from public; input information in computer system.*November 20, 2006-January 17, 2007HOUSING SPECIALIST Duties: Acting as caseworker for 2-300 clients receiving housing assistance through HUD.*August 7-November 17, 2006CALL CENTER CLERKDuties: Performed as Call Center pilot person answering questions from the public by phone and email; worked front lobby as receptionist when needed; executed contract signings between tenants, owners and the Housing Authority; input data for inspection booklets for housing; distributed incoming fax information to staff; assisted in beginning-of-month check mailings to clients and owners.*February 16-August 5, 2006TENANT SELECTION COORDINATORDuties: Screened applicants for Section 8 and Public Housing programs; gathered necessary information from clients in writing; performed mathematical calculations to prove clients preference; performed interviews by phone, did necessary filing, entered data in computer for 50-300 persons weekly; much customer service performed; narrated/directed Section 8/Public Housing screenings on a regular basis. Other duties as assigned.*January 17-February 15, 2006HOUSING SPECIALISTDuties: Filed old documents; extracted old files from Records Department; read policy manuals and arranged numerous files in proper numerical order.Educational Background:Penn Valley Community College, KCMOJune 1990-May 1991 Major: Administrative Assistant Minor: Legal SecretarySpelman College, Atlanta, GAJanuary 1978-May 1978 Major: Mathematics Minor: PsychologyAvila College, KCMOSeptember 1975-May 1976Major: Nursing Minor: PsychologyReferences: Upon Request |