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Click here or scroll down to respond to this candidateCandidate's Name
PROFILEDetail oriented, knowledgeable, skilled phlebotomist with over 15 years of experience with various age groups. Engaging, reliable, positive and empathetic. EXPERIENCEOFFICE MANAGER/CERTIFIED PATIENT CARE TECH 5/2023 -1/31/2024 CONSENSUS HEALTH, SEA GIRT, NJ In addition to the job duties as Office Manager/Patient Care Tech for Robert DeMartin, MD the following were additional duties Weekly performance meetings targeting increased office revenue Administrative office duties, including accounts payable Ordering office supplies as well as laboratory supplies Met with vendors/scheduled luncheons to discuss third party vendor products Scheduled office maintenanceOFFICE MANAGER/CERTIFIED PATIENT CARE TECH MAY 2020 MAY/2023 ROBERT DEMARTIN, MD SEA GIRT, NJ 08750 Escort patient to exam room Clean and stock exam rooms Obtain and process blood samples per office policy as well as urine samples Obtain EKG Promote a positive patient experience, reduce fear and anxiety Support quality initiatives by following guidelines set by provider for collecting and documenting information into EMR Answer calls, schedule patient appointments, Follow up on prescription refill requests Maintain computer and physical filing system, create and manage electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable using ATHENA EMR Communicate effectively with staff members, physicians, and patients, employing active listening and interpersonal skills. Provide proper scheduling of patients, ensuring timely and effective allocation of resources and calendars Assess and process procedures, complying with OSHA and HIPAA regulations Managed 2 employees with various personalities and from different backgrounds for solo practitioner Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties Assist with regulatory issues such as compliance Perform patient assessment and contributed to development of interdisciplinary care plans. Addressed and remedied patient and team member issues Increased office growth and revenue by incorporating better scheduling procedures and obtaining testing prior to physician exam. Practice went from seeing 4 to 5 patients per day to seeing 10 to 15 per dayPHLEBOTOMIST, QUEST DIAGNOSTICS, SEA GIRT, NJ SEPTEMBER 2009- MAY 2020 Perform venipuncture, accurately label blood specimens, Ability to properly handle specimens from performing venipuncture to processing, storage, and delivering to lab Data entry and record keeping - Entering patient demographics and insurance information into company database using Quantum EMR Strong interpersonal skills - empathy, compassion to calm patient fears and anxiety Strong motor skills which allow for the gathering of samples efficiently without inconveniencing the patient Understands infection control, bloodborne pathogens, proper equipment use and emergency responseEDUCATIONWest Chester University, West Chester, PA - B.S. in Liberal Studies CERTIFICATIONS CPCT-A BLS |
