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Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLESenior District Management & Business Development ExecutiveAccomplished Senior District Management and Business Development Executive with more than 20 years of robust management experience in financial and business operations, strategic sales, team management, and operational leadership. Excels at staff training, program development, client services, marketing strategy, business growth, client retention, and employee engagement. Recognized for consistently delivering management excellence in competitive retail markets. Energetic communicator recognized for cultivating long-term professional relationships and consistently exceeding growth and sales goals in support of organizational success.AREAS OF EXPERTISEOperational & Sales Leadership & Vision Cost Containment Financial Management Profit & LossProcess Improvements Business Turnarounds Performance & Talent ManagementEmployee Engagement Vendor Relationships New Store Openings, Relocations & RemodelsPROFESSIONAL EXPERIENCEProfessional Licensed Pest Manager TechnicianOrkin Residential Indianapolis, INMay 2019 to December 2023Drive daily to residents as a licensed Technician for Orkin developing new accounts and revenue by explaining the process and the benefits of hiring us for their pest control needs.General Manager (M.I.T.)CVS Health - Indianapolis, INJuly 2018 to May 2019Perform daily store operations and handle all necessary customer service actions. Spearhead all store merchandising, weekly ad development, inventory accountability, and employee payroll. Actively assist in all recruiting, training, and professional development practices.Key Accomplishments:Obtained $1.8M in annual store sales.Enhanced overall customer service scores and revamped general condition of store.General ManagerDollar General - Indianapolis, IN October 2017 to July 2018Conducted all store merchandising, devised weekly ads, inventory control, and payroll services. Engaged in all recruiting, training, and professional development practices.Key Accomplishments:Established new earnings for store's year-over-year sales by a 10.8% increase.Acquired a total of $1.7M in annual store sales in a nine-month time period.Co-ManagerSpeedway Convenience Stores - Indianapolis, INOctober 2016 to August 2017Measured all in-stock inventory levels and prepared "to-go" food options for convenience of customers. Actively measured associate performance in conjunction with customer experience, produced weekly employee schedules, and coached associates on elements of brand along with organizational expectations.Key Accomplishments:Deployed an associate assistance program to handle all needs of individual employees, corrective actions enforcement, and store cash management.Earned recognition for improvement of store's conditions and a 15% store sales increase.Market ManagerCircle K Convenience StoresSeptember 2015 to May 2016Educated management teams across 12 stores on sound organizational procedures for merchandising control, salary control, overtime compensation, sound cash transaction processes along with repair and maintenance costs. Ensured associate performance and behaviours was conducted in a professional manner, executed monthly promotions, and enforced safety practices with consistent inspections, communication, and trainings.Key Accomplishments:Secured over $15M sales revenue amongst various stores and markets in region.Provided leadership instruction to all store managers in realm of recruiting selections, orientation on processes, and continued employee development programs.Truck Stop General ManagerRoad Ranger, Store 132 - Champaign, ILJuly 2014 to September 2015Facilitated daily office duties, administered cleaning operations schedule for interior and exterior store components, maintained supply logs, and organized restaurant preparation and sanitation plans.Key Accomplishments:Successfully completed extensive 12-week training course correlating with door-to-store delivery vendor relations.Netted $1.5M in annual store earnings.District ManagerDollar Tree2007 to March 2014Directed comprehensive operations, sales, and measured profit and loss calculations for 12 stores based throughout Missouri, Illinois, and Iowa. Achieved consistent shrink levels averaging below 1%. Effectively instructed and trained new District Managers, Store Managers, and Assistant Store Managers.Key Accomplishments:Honoured with Dollar Tree TOPGUN Excellence Award for two consecutive years along with election to serve on the District Manager's Advisory Board for two years.Yielded $16M in sales volume district-wide for Dollar Tree organization.Store ManagerDollar TreeOctober 2004 to 2007Constructed a dynamic management team with an emphasis in recruitment, continuation of professional development, and communications. Designed and delivered on-the-job training in sales, payroll, and shrinkage strategies.Key Accomplishments: Promoted from Store Manager to District Manager after three years of service.Additional experience as General Merchandise Team Leader for Shopko in addition to management roles at Staples Office Supply, Office 1 Superstore, and Wal-Mart Stores.EducationBachelor of Science in Management Supervision in Management SupervisionPurdue University - West Lafayette, INSkillsRetailSales operationsFinancial managementOperationsEmployee engagementTalent managementtrainingSchedulingPayrollInventoryMicrosoft Word |
