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Manchester, GA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDetail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. SkillsStocking and ReplenishingWrapping and BoxingPerforming Needs AssessmentsCustomer Service and AssistanceSales and PromotionsWork Task PrioritizationCredit and Debt Card ProcessingWork HistoryCustomer Service Cashier, 03/2023 to CurrentEducation Staffing & Management Solution Manchester, GA Streamlined checkout process for faster service and improved customer experience. Maintained clean and organized workspace, promoted welcoming environment for customers. Assisted in training new employees, ensuring knowledge about company policies and procedures.Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.Collaborated with team members to ensure smooth operations during peak hours. Customer Service Representative, 10/2021 to 02/2022 Kochs Food Pine Mountain, GACollaborated with team members to develop best practices for consistent customer service delivery.Developed strong product knowledge to provide informed recommendations based on individual customer needs.Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.Contributed to sales growth by upselling products and services based on individual customer requirements.Increased sales by 10%.Customer Service Representative, 10/2021 to 01/2022 Piggly Wiggly Supermarket Manchester, GACollaborated with team members to develop best practices for consistent customer service delivery.Contributed to sales growth by upselling products and services based on individual customer requirements.Fostered customer-centric culture within teams by consistently reinforcing importance of empathy, understanding, and patience in all interactions with clients. Handled customer inquiries and suggestions courteously and professionally. EducationHigh School Diploma: 06/2013Mirus Secondary - Hesperia, CA |