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Title Project Manager Business Operations
Target Location US-NC-Charlotte
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(MS, PMP, CSM, SSM)Telephone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProject ManagerA project manager with cumulative experience of ten years occupying managerial and leadership roles in diverse sectors. Possess strong expertise in Process Improvement, Financial and Business Operations, Lean Management, Coaching, and scaling SAFe agile at the enterprise level. Technically proficient and willing to harness professional, educational, and skills with an organization that offers challenging career development and growth opportunities. Available to start on March 4, 2024.Professional SkillsNegotiationServant leaderCollaborationProblem-solving skills Excellent communication skillsStakeholder managementSDLCJira/ConfluenceKanbanAzure DevOpsGoogle suiteMicrosoft ProjectWork HistoryLINN C LLC, September 2021  December 2023Project Lead, VADevelops and executes road maps, coaches, and aligns teams to deliver within scope and budget.Coaches Product Owners and Scrum teams to adhere to proper agile work ethics and workflows.Leads product development and feature enhancements using various project methodologies and life cycles.Facilitates backlog grooming, User story estimation and work package allocationLead project teams to design gap analysis and tools for risk mitigation and resolution.Managed dispersed stakeholders and helped in vendor selection for quality resource deliveryCAPITAL ONE BANK, February 2019 - Sep 2021Ambassador/Scrum lead, VAIntroduced lean and agile practices in branches to help ambassadors deliver value to customers.Leads the Agile development teams and supports the Product Owner on backlog grooming.Managed effective feedback loops and facilitated Retrospectives for Continuous improvement.Led daily stand-ups, reviews, retrospectives, and cleared impediments for branch ambassadors.Facilitated monthly cluster meetings, mentored, and directed team-building activities.Captured and used team performance reports for continuous development.Conducted business and financial forecasting using EV and Future Value metrics for clients.Facilitated PI planning, effectively linked dependencies, and removed impediments for agile teams.BRINKER INTERNATIONAL, August 2013  Feb 2019Program Coordinator, VAIntroduced agile practices through scrum ceremonies and lean approaches to reduce waste while delivering quality services to customers.Partners with cross-functional teams to study, develop and scale up agile through all levels of the organizationCoached teams to improve collaboration, coordinate risk, and self-organize to ensure continuous delivery and improvement.Guided teams to improve efficiency by adequately managing risk and providing visibility.Used concise communication methods, feedback, and critical metrics to help teams deliver prioritized and quality service to customers.Education & CertificationsMSc, Project Management, Georgetown University, Washington DC May 2023BA, Global Affairs, George Mason University, Fairfax VA, Dec 2019Scrum Alliance-certified Scrum Master (CSM) Mar 2020PMI-Project Management professional (PMP) Oct 2021Community of Safe Agile-SAFe5.0 Certified Jan 2021Training/ Professional DevelopmentTraining, Data Collection, and Analysis December 2019Training, Procurement, and Vendor Management December 2018Training, Diversity, and Inclusion in a multicultural Environment May 2015Training, Conflict Resolution, and management September 2013Emotional Intelligence for the Managers January 2010Training, Selection, and Stakeholder Management June 2010 Training, Risk analysis, management, and mitigation February 2015Projects CompletedDepartment of motor vehicle (DMV) system upgrades:  Scrum master for the Georgetown DMV community systems integration, August 2021.Educational Materials: Georgetown University student project lead for $500,000 annual H.R. training materials for 500 employees, January 2020.Chart Migration: Agile project Lead for Georgetown University $5 million health record migration - National health record transfers from paper to an electronic database, September 2021.Fundraising: Community Residences Inc (CRi) Fundraising project Manager  Designed and Implemented a fundraising blueprint for a five-year project, December 2017.

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