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HeathCare Agent / Inbound-Outbound-Emails-TechPHONE NUMBER AVAILABLEEMAIL AVAILABLELithonia, GA Street Address
Willing to relocate to US or GeorgiaAuthorized to work in the US for any employerSummaryUse my skills in customer service, leadership, and management to help provide your business with outstanding service to the people.Work experienceStaff NurseOak Street Health - Atlanta, GAPresentAnswering calls talking to patientsLooking up Medicare insuranceSpeaking with doctors at the centerWeb2-pharmacy techBroadPath Healthcare Solutions (WFH)November 2023 to PresentDrug croverageOrder statusTransfer calling to pharmacyRTMWeb support - online web registrationAnswer questions about prescription, how much their out of pocket or deductible will be for there medicationActivus connect llcAgent - GeorgiaNovember 2022 to Presentanswer calls 30-70 callsfill out application grantupdates on the applicant grantanswering emailsSales/payment repTeleReach Inc - Stockbridge, GAMay 2021 to PresentAnswer inbound calls and outbound calls customer calls in.If the customer didnt get there order/paper that day helping them find out whySending customers to payment lines fixing the billing or ordering there subscription or chains of there cardPharmacy TechnicianHumana - GeorgiaNovember 2021 to September 2022Work full time otc orderspayment linetalking with doctors sending out fax for refill prescriptionsreshippmentanswering emailspw reset change for membersPickerCarters, Inc - Stockbridge, GAJuly 2020 to January 2021Unbox kids of all size of clothes repacked them scanned every items for shipmentSykesIntuit - Stockbridge, GASeptember 2018 to January 2021I started working for Sykes as enterprise desktop then after months I was moved up as a accountant online which is payment doing troubleshooting for customers who called in who are accounting helping their clients with their taxes W-2s 1099 fixing their payrolls in helping their business also IT specialist as wellPayment line/billingDialAmerica - Stockbridge, GAFebruary 2020 to October 2020closing out accountsanswering calls that needed to have account paid forreturning callsreshipment/shipping orders outrefundslooking up orders that were lostPlacing orders that callers would was that they see in the magazine bookCashier/Customer ServicePet Groomer - McDonough, GA2017 to 2019Worked on the sales floor helping people who needed help looking for something for their pets I open and closed the salon I also help new employees know the salon and what to do and how to groom their dogs I was a cashier most of the time before I was a groomer so I help out on the floor and answers calls.EducationHigh School DiplomaEagle Landing High School2017 |