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BethanyDavisSystematic and dependable hospitality manager with 8 years ofsupervising experience seeking employment with a reputable company that will offer me the opportunity to provide exceptional customer service and experiences as the point person for clients, customers, vendors, and peers.PHONE NUMBER AVAILABLEAlbany, GA 31707EMAIL AVAILABLEExperienceJuly 20 - Dec 23 HybridOffice ManagerSnellingSupports company operations by maintaining office systems and supervising staff.Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.Oct 17 - June 20 Albany, GAShift ManagerKrystalOversee restaurant operations, organize the schedules of 10+ staff members and review workloads to maximize productivity.Prepare supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.Monitor food preparation to ensure orders are completed quickly and no product is wasted.Keep the dining area clean with effective oversight and crew assignments. Answer customer service issues quickly and ensure total satisfaction from all guests.Aug 15 - Aug 17 Albany, GACustomer Service ManagerHobby LobbyAnswers customers questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Maximizes customer operational performance by providing help desk resources and technical advice.Accomplishes customer service human resource objectives Manages customer service staffMeets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures. ExpertiseProblem AnalysisMasteryProcess ImprovementAdvancedActive ListeningProficientEducationHigh School DiplomaLee County High School2015ReferencesReferences available upon request.Please feel free to email or call ifneeded.About MeAdaptabilityMastery