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Front Desk Office Resume Tyler, TX
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Title Front Desk Office
Target Location US-TX-Tyler
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Tyler, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereWork ExperienceFront Desk Agent/Night AuditorFairfield Inn & Suites - Tyler, TXApril 2022 to PresentAnswers inquiries concerning recreational opportunities, scenic attractions, special events, entertainment, shopping, eating establishments, travel routes and all general information Performs all necessary procedures to ensure the days financial business for the Lodging Division is formally closed (from a financial/accounting standpoint), the date is rolled, and all property management systems (notably SMS-Host) are functioning correctly and ready for the next days business Acquires understanding and knowledge of lodging rates Look at inventory and shift inventory if necessary Be actively engaged with our guestsGreets guests upon arrivalChecks front office accounting records for accuracy and compiles information for the hotels financial recordsTracks room revenues, occupancy percentages, and other front office operating statistics Prepares summary of cash, check, and credit card activities, reflecting the hotels financial performance for the dayFront Desk AttendantReunion Inn Assisted Living - Tyler, TXNovember 2016 to December 2020Assists Residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility if needed. Greeting visitors giving tours of facility As well as setting appointments, distributing medication, answering phone calls as well as other front desk services Team LeadDB Shenker Logistics Inc - Dallas, TXJune 2018 to August 2020Coach team members. An effective team leader coaches members on achieving goals and developing necessary skills that get results. ...Develop team strengths and improve weaknesses. ... Identify team goals and evaluate team progress. ... Resolve conflict. ...Organize team initiatives.Sales ManagerAt Home - Tyler, TXMay 2013 to May 2018 Achieving growth and hitting sales targets by successfully managing the sales team Designing and implementing a strategic sales plan that expands companys customer base and ensure its strong presence Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives Order SelectorThe Coca-Cola Company - Tyler, TXFebruary 2010 to April 2013As An order selector my responsible was to select customer orders and fulfilling them as quickly and accurately as possible. Tasks include the selecting, staging, packaging and loading of customer orders to be delivered without damage or error. Warehouse equipment is also used to help achieve this goal Cashier/Customer ServiceLEVINES DEPARTMENT STORE - Tyler, TXOctober 2008 to May 2010As a Customer service representative it was my job to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Also help customers understand the product and answering questions about their layaway. Deli ClerkBrookshire Grocery Company - Tyler, TXAugust 2008 to February 2010As a deli clerk I was responsible for preparing, slicing, wrapping, weighing, pricing, and merchandising the departmentsdeli products. Deli products include deli meats, cheeses, salads, sandwiches, dips, gourmet and hot case items. Inform customers about our deli products and services and help increase sales by handing out food samples and by recommending additional items to customers.Work with equipment like fryers and slicers, and use store intercoms to announce special promotions and weekly specials. EducationHigh school diplomaJohn Tyler High School - Tyler, TXAugust 2000 to May 2004Skills Guest Services (10+ years) Team Management (5 years) Pricing (8 years) Conflict Management (7 years) Night Audit (6 years) Cash Handling (10+ years) Front Desk (10+ years) Cleaning Experience (5 years) Order Picking (2 years) Sales Management (5 years) Office Administration (6 years) Front desk (10+ years) Customer service (10+ years) Sales (8 years) Cash register (10+ years) Guest services (8 years) Cash handling (10+ years) Windows (8 years) Typing (8 years)Certifications and LicensesDriver's LicenseJanuary 2019 to September 2024AssessmentsWork style: Reliability  ProficientOctober 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientMedical receptionist skills  ProficientDecember 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientAttention to detail  ProficientOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientBasic computer skills  CompletedDecember 2023Performing basic computer operations and troubleshooting common problems Full results: CompletedAdministrative assistant/receptionist  Proficient October 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationVery good employee, respectful and a very good listener. A fast learner and very outgoing. knowledgeable, informative and caring. I love to satisfy my customers and make sure that every need is done and met. My computer skills have been the ability to navigate through the computer system with data entries, Microsoft Word. Also I have a typing speed of 40 wpm (2years)

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