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Click here or scroll down to respond to this candidateCandidate's Name
PPHONE NUMBER AVAILABLEEEMAIL AVAILABLEACape Coral, FloridaOBJECTIVEEDUCATIONHighly skilled and experienced individual with a proven track record of successfully managing and optimizing IT operations department. Seeking a challenging position where I can utilize my technical expertise and leadership skills.Bachelor of ScienceYork CollegeJamaica, NYCertificatesPMIAZURE 303 ARCHITECTUREAZURE AZ-900NETWORK+ CERTIFICATIONA+ CERTIFICATIONEXPERIENCE07/2007 CurrentData Center Manager Jamaica Hospital Medical Center (Medisys)Skills- IT Procurement, Project Implementation, Risk Analysis, Project Plans, Defining Requirements, Vendor Management, IT Services, Customer Requirements, Cost-Benefit Analysis, Medical Imaging, Performance Reviews, Team Leadership, IT Projects, Hospital Information Systems, Industry Training, Vendor Relations, Strategy, Relationship Development, IT Strategy, Communication, Analytical Skills, Electronic Health Records (EHR), Service Desk, Leadership, IT Management, IT Leadership.Manage the day-to-day operations of a large data center, including server deployments, network maintenance, and capacity planning.Develop and implement data center policies and procedures to ensure efficient operations, adherence to industry standards, and compliance with regulatory requirements.Optimize data center performance through regular monitoring, and hardware/software upgrades.Collaborate with cross-functional teams to define and implement disaster recovery plans, ensuring data protection and minimal downtime in the event of a crisis.Lead a team of 20 data center technicians. Managed more than 30 employees in support including the Helpdesk/(Epic) call center, Desktop support and Data Center, Liaison with leadership throughout Medisys for projects and escalation. Ran upgrade and replacement project of more than 5000 PCs at Medisys. Navigated support teams through COVID times while coordinating with IT leadership, HR, Infection control, and DOH. My teams were and extension and support arm to the clinicians working on the front lines saving lives.Manage vendor relationships, negotiate contracts, and oversee procurement of data center equipment and services.Conduct regular audits and security assessments to identify and mitigate potential risks, ensuring data center security and compliance.Prepare and manage the data center budget, tracking expenses and making cost-effective recommendations.Stay informed about industry trends(ServiceNow, Cloud, Big Data), emerging technologies, and best practices, applying relevant knowledge to improve data center operations.12/2002 - 07/2007Data Center Technician Jamaica Hospital Medical CenterAssisted in the day-to-day operations of the data center, including server installations, network troubleshooting, and hardware maintenance.Monitored data center systems and performed routine maintenance tasks to ensure optimal performance and uptime.Assisted in the implementation of disaster recovery plans and participated in regular drills to test their effectiveness.Collaborated with cross-functional teams to resolve technical issues and ensure timely incident response.Conducted inventory management and maintained accurate records of data center equipment and assets. |
