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Street Address Sussex WalkHoffman EstatesPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveSecure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.EmploymentThe Expedited CoElk Grove Village IL12/2020 to 03/23Warehouse SupervisorSupervised 20 employeesAssured that loading and unloading precious merchandise. Operating forklift when needed on a daily basis.South Water Market Produce Chicago ILWarehouse Supervisor 06/2005 to 10/2020l warehouse supervisor to ensure all equipment was functioning properly.Maintained a clean environment. Efficiently staged massive quantities of outbound product for both Customers and Pacific Sale Stores while maintaining minimal errors when inputting data.Responsible for managing large amounts of data and inputting information accurately into the system to ensure client satisfaction.Trained employees on a daily, assured employees with product & procedures.Pertains several years operating all forklift, sit down, stand, reach and high lift cherry picker.Worked closely with the internazard free work environment resulting in less accidents.RBC Mortgage Company Chicago ILSecondary Marketing 05/2000 06/2005Work closely with the Rate Lock Desk to maintain timely and accurate product legibility rules in the PPE 100% of the time. Disbursed rate logs on a timely and daily basis. Received several inbound calls on a daily basis to provide adequate information to customers regarding their Mortgage rate needs. Answer calls professionally, respond to customers inquiries. Research required information using available resources. Handle and resolve customer complaints. Entered customer information, process orders, forms and applications. Identify and escalate priority issues. Route calls to appropriate resources. Follow up customers calls when necessary. Complete call logs. Produce call reports.SkillsResponsible for all facets of management consisting of inventory control, quality assurance, scheduling, & supervision.Computer Literate.Trained existing and new employees.Utilize efficient & professional customer service in office settings.Generated daily tasks using all windows operating systems.Performed general office duties.Maintained files & appointment logs daily.References Available Upon Request |