Candidate Information Name Available: Register for Free Title Customer Service High School Target Location US-GA-Macon Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name  PHONE NUMBER AVAILABLEStreet Address  log cabin dr EMAIL AVAILABLEMacon Ga Street Address
ObjectiveMy goal is to take my interpersonal skills in the customer service industry. I am looking to grow within the company and to continue developing my craft and skills to reach companies goals as well as my own.EDUCATIONSouthwest high school, Macon Ga 31204 High-school Diploma Fort-Valley State University  Beginning 8/2024TECHNICAL SKILLSNetworking Creativity & Innovation; Attention to details; Adaptability & Flexibility; Communication; Time Management and IndependenceOperating Systems Facets, IDT, ISet, Altrurista, Careone, PSI, ETS (escalation tracking system) ICUE and GPS; MACROSSoftware Proficient with MS Word, Excel, and Power Point, Microsoft Office Suites RELATED EXPERIENCEAlorica Behavioral Claims Specialist, Alorica, June 2023  present Process medical claims/Balance Billing Process medical appeals and grievances Update members medical physicians Schedule members medical appointments/transportation Educate members about their medical benefits Educate members about their prescription benefits Conduct behavioral risk assessmentsAchievements 100% Attendance last six months 96.43 Baseline Quality last six months 96.83% VOC UES Score 98.33% Total Quality