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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE EMAIL AVAILABLE EMAIL AVAILABLEPHONE NUMBER AVAILABLE University Place, WA Street Address
SummaryPatient Access Representative III/ Medical Assistant Phlebotomist Certification is to demonstrate competency in patient care, documentation, effective communication, and collaboration with other health professionals. Strategic team players, skilled in training, health records, and delivering excellent customer service.SkillsCertified Medical Assistant (2008)Medical Assistant Phlebotomist Certification PC 60799668Vitals, collect blood samples test.Insurance Benefits / Referrals / AuthorizationSchedulingTrainerCustomer ServiceEffective verbal & written communicationKnowledge of HIPPA RegulationCare Plan ManagementAdministrationComputer Skills (Word Excel Outlook & EPIC60-80 inbound & Outbound CallsExperienceSt Joseph MedicalCenter TacomaPatient Access Rep II/III Per DiemMain Admitting /Outpatient Therapy Dept01/05/23- PresentState Of Washington Tacoma, WAHome Care Provider (Mother)02/2014 08/2022Greeting customers and providing complete full patient registration.Provide customer service, adhere to financial and cash control policies and procedures.Explain and secures hospital and patient legal forms (Advance Directives, Conditions of Services, Consent for treatment, Important message from Medicare, EMTALA, etc.Scan protected health information, create, and file patient information packets/folders for upcoming hospital services.Assist with scheduling diagnostic procedures.Enter data in scheduling system, provide customer with appointment instructions, other tasks as needed.Secures medical necessity checks/verification in accordance with Medicare & Medicaid services, verifies insurance, benefits, coverage, and eligibility.Obtain authorizations for scheduled & unscheduled hospital services.Secure outpatients visit notification to payors.Having patient relationships and accommodate all patients needs.Assist with scheduling and coordinating post discharge care for patients.Work with other depts Nutrition, Coumadin, and Heart CenterHelped transition patient between bed, wheelchair, and automobile to provide safe mobility support.Assisted with client personal care needs to foster independence and well-being.Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.Tracked and reported clients' progress based on observations and conversations.Maintained clean and well-organized environment for client happiness and safety.Dressed, groomed, and fed patients with limited physical abilities to support basic needs.Helped clients stay happy and healthy by providing mental and emotional support.Helped clients with personal needs from exercise to bathing and personal grooming.Helped transition patient between bed, wheelchair, and automobile to provide safe mobility support.Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.Tracked and reported clients' progress based on observations and conversations.Supervised medication administration, personal hygiene, and other activities of daily living.Followed care plan and directions to administer medications.Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.Watson Pharmaceuticals Corona, CA Department Coordinator01/20010 01/2014 Provide administrative support, responsible for day-to-day operations Well-versed in Insurance verification, maintain and updating patient chart Proficient with Microsoft (Word, Excel, Outlook) can type 75 wpm Utilized multi-phone lines, various computer systems and dual monitors Conduct and arrange meetings for sales, schedule deliveries Responsible for maintaining records and organizing database Ensure customer service is consistent and above beyond customersCorona Regional Medical Center Corona Ca Certified Medical Assistant / Phlebotomy 1//2005 12/2009Processed and produced ER, OR and portable x-ray information to assist diagnosis.Batch-scanned and indexed patient charts to improve data availability while maintaining security.Performed, validated, and reported laboratory tests for prognosis, diagnosis, treatment, and research.Partnered with healthcare and administrative staff to create patient-centered, inviting, and supportive environment for patients and families.Followed all principles of asepsis and infection control to meet patient safety guidelines.Efficiently performed insurance verification and pre-certification and pre-authorization functions.Collaborated with local pharmacies to resolve and clarify issues with patient medication.Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.Completed basic physical assessments of clinic patients to provide optimal care.Contributed to office operations by triaging patients by severity of medical complaint.Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.Contacted pharmacies to submit and refill patients' prescriptions.Organized charts, documents and supplies to maintain team productivity.Interviewed patients to verify information, record medical history and confirm purpose of visit.Educated patients about medications, procedures, and physician's instructions.Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.Scheduled appointments for patients via phone and in person.Assessed, documented, and monitored vital signs for patients within outpatient setting.LBJ Tropical Medical Center ASMedical Assistant02/2000 12/2004Obtained client medical history, medication, and symptoms.Explain treatment procedures to patients.Preparing patients for examinations,Assisting the physician during examinationsCollecting and preparing laboratory specimensRecord patient demographic and personal informationMeasure vital signs and blood pressure.Give patients injections or medications as directed by physicians.Call patients for follow up appointments and scheduling.Call insurance for verifications with insurance Auth/ReferralsCompassion & Caring to all patients.Passionate helping patients feel more comfortable and accommodate all their needs.Patient relationshipEDUCATIONKatella High School Anaheim, CAHigh School Diploma06/1986American Career College Ontario, CACertificate of Medical Assistant06/2008Honor Roll 2007Department of Health HIV/AIDS and Hepatitis Education and Training 2009Bates Technical College Tacoma, WAMedical Assistant Phlebotomist Certification09/2017Completed coursework in Phlebotomist, CertificationHIPAA Certificate Award 2-15-2008Credential Number: PC 60799668Expires 09/23/2024Renewal every 2 years3.8 GPACity University of Seattle Seattle, WABS Health AdministrationGraduation 6/2024 (Current in school)3.8 GPA |
