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Click here or scroll down to respond to this candidateCandidate's Name
Pittsburgh, PAEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereWork ExperienceSale Associate / Eccommerce LeadMRC Global - Charleston, WVApril 2019 to September 2019 Responded to incoming customer inquiries, developed accounts, and generated quotes using MRC Global database Maximized gross margin sales through careful analysis during the quote process Identified and acted on opportunities to increase market share by growing sales Provided product prices, delivery specifications and payment terms Assisted outside sales and/or Service Center management in processing priority transactions; Worked to understand customers business and determine customers requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales; Entered and maintain purchase orders, customer orders, procurement match and trade discounts as needed Worked with internal MRC Global departments to set up and maintain accurate customer profiles Maintain and approved quality standards Established and maintains customer relationships, communicated with customers and co-workers to provide technical information; Participated in meetings, and training opportunities to enhance and maintain personal and product knowledge; Monitored expected ship dates to ensure timely delivery and expedite as needed; Provided prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material) Sr. Business Analyst / EcommerceMRC Global - Charleston, WVJanuary 2013 to March 2019 Served as the liaison between the business community and the IS organization in order to provide technical solutions to meet user needs Analyzed business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions Translation of high level business requirements into functional specifications for the IS organization also managed changes to such specifications Negotiated agreements and commitments by facilitating communications between business unit(s) and IS from initial requirements to final implementation Educated the IS organization on the direction of the business Continuously scheduled milestones to ensure project/program objectives were met in a timely manner Warehouse AssociateMRC Global - Pittsburgh, PAFebruary 2012 to December 2012Forensic information Data Processor, Litigation Support Forensics Consulting Solutions LLC - Phoenix, AZOctober 2007 to September 2009 Performed analysis, searching, culling, loading and processing of highly confidential digital evidence Analyzed project issues, effectively communicated those issues with team and/or direct supervisor, providing recommendations for viable solutions Prepared and loaded data to host review platforms for native review Monitored, tracked and reported all project activity, including time and expenses, on a daily basis utilizing forms and/or intranet data applications Assisted in training of new personnel, as well as cross training follow employees Performed QA management of overall data process life cycle Resolved multiple project and server trouble shooting tasks remotely Tier 1 support for clients covering large scooped issues dealing with end- user account management, server productivity, database connectivity & data integrity EducationB.S. in Computer Science EngineeringJohnson C Smith University - Charlotte, NCAugust 2000 to May 2005Skills Computer Science Pre-sales |
