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Title Operations Management Cedar Rapids
Target Location US-IA-Bettendorf
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Operations ManagementEMAIL AVAILABLEPHONE NUMBER AVAILABLEStreet Address
CAREER OBJECTIVEHard-working professional with 20 years of experience and a proven knowledge of productivity improvement, environmental health and safety, and efficiency improvement. Aiming to leverage my skills to successfully fill the Operations Management role at your company.PROFESSIONAL EXPERIENCEArea Cluster Terminal Manager ( Rock Island, Cedar Rapids, Dubuque)YRC Freight, Rock Island, IL / Jul 2019  PresentCoordinate all activities of operations to obtain optimum use of equipment, facilities and personnel at three facilities in Rock Island, Cedar Rapids, and DubuqueManage the facilities hiring process by hiring the best qualified applicants and by ensuring compliance with company and government regulations. Select, train, motivate, and discipline all terminal employeesReview and analyze expenditure, financial, and operations reports to determine requirements for increasing profits and improving processes. Prepare facility budgets and monitor monthly varianceFacilitate education and training programs to motivate employees to improve performance and the quality of work processesPartner with sales to develop a strategy that promotes strategic business growth, customer retention, customer satisfaction/ confidence, and improve customer relations through the effective presentation of our services and the development of partnershipsChampion of safety- provide a safe and efficient working environment for employees and public by ensuring compliance with company and government safety regulationsOperations SuperintendentYRC Freight, Rock Island, IL / Nov 2003  PresentDirect and coordinate terminal operations, linehaul, and P@D staff engaged in providing innovative transportation solutionsLead and manage all activities related to the functioning of the service center in order to meet and exceed customer expectations and to achieve facility and company goals for revenue, growth, safety improvements, and serviceEnsure necessary resources are available to provide maximum efficiencies, developmental improvements, and safe operating proceduresLead and implement Lean Manufacturing principlesFacilitate education and training to motivate and improve safety, performance, and quality of work processesMaintain communication with union leaders, workforce, sales, and senior managements to ensure coordination of effortsOperations ManagerRoadway Express, Rock Island, IL / Jun 1999  PresentOversee dock and P@D operations at a regional service center with a local cartage of 200 plus union employees and a team of 16 supervisorsDevelop bids to manpower needs to match tonnage levels and ensure production and total cost control measures are met to provide optimal operations performanceProvide career development paths and performance appraisals for front line supervisionResponsible for providing guidance and issuing discipline to meet expected performance metricsSafety trainer lead for all company and government regulationsEDUCATIONAustin Peay State UniversityB.S. Applied Psychology (Dec 1992)Muscatine Community CollegeA.A. Management (May 1990)ADDITIONAL SKILLSCommunication-Conveys information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message while actively listening othersCollaboration-works cooperatively with others to help the team achieve its goals by establishing trust and building relationshipsWork Standards- Sets high standards of performance through leading by example, assuming responsibility for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

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