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Title Customer Service Call Center
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
CUSTOMER SERVICE/CALL CENTER REPCONTACTPHONE NUMBER AVAILABLECandidate's Name
EMAIL AVAILABLEPROFILEGuest/Customer-oriented professional with a strong background in Customer Service, seeking to take the next career step. Highly skilled in managing clients/customers needs while quickly addressing issues with service to maximize customer experiences. Accomplished in delivering 5-star service to clients and customers alike while reinforcing the companys brand and increasing customer loyalty and satisfaction.SKILLSCUSTOMER SERVICETIME-MANAGEMENTPROBLEM SOLVINGTEAMWORKCOMMUNICATIONCRITICAL THINKINGATTENTION TO DETAILMULTI-TASKINGWORK HISTORYShaLashes Beauty LLC- Jacksonville, FL2021-2023My job title as an employee for ShaLashes Beauty LLC was a Customer Service Specialists. My duties included assisting clients with setting appointments, navigating through the companys website, or answer any questions they may have about what services were provided while working in an at-home setting. In addition to my duties, I also noted customer complaints and helped solve payment issues. The company is based in NY state.Kickbacks Gastropub- Jacksonville, FL2021-2021My job title as an employee for Kickbacks Gastropub was an Exposition Runner. My duties included ensuring orders arrive at their tables as quickly and accurately as possible. Also, working within a team to clear and reset tables in a timely manner between seatings. Additionally, refilling beverages for guests as needed and performing light housekeeping duties such as sweeping floors, stocking glassware and ice, and ensuring restrooms are clean, stocked, and orderly.Omni Hotel- Jacksonville, FL2019-2020My job title as an employee for Omni Hotel was a minibar attendant. As a minibar attendant, it was my responsibly to ensure the minibar in each guest room remained stocked during the customers stay. My specific duties included stocking bars, maintaining inventory, organizing orders, and billing customers.EDUCATIONFCCJ Jacksonville, FL2016I successfully completed the required assessments and obtained my Equivalent Diploma (GED)

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