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Title Customer Service Substance Abuse
Target Location US-NJ-Camden
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Camden, NJ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryPreviously employed at the Camden County Board of Social Services from May 1978 to December 2015. Under the supervision of a designated supervisor and conducted field and office work involved in the collection, recording, analysis and evaluation of data, to determine applicants eligibility for program services; analyzes information on forms, applications and other financial assistance documents for completeness and accuracy.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.SkillsAdvises and assist individuals who require information to achieve self-sufficiencyCustomer ServiceConducted Confidential interviewsEnter Case Management notes in computerAnswered numerous phone calls/return calls when messages are leftExperience with working with a diverse populationInterview homeless clients with substance abuse issuesRecommend and complete paperwork for substance abuse treatmentConduct initial assessments of applicants employability and make appropriate referralsIdentifies possible financial resources for applicants when appropriateProvides applicants with information to seek benefits from other agencies such as Social Security Administration, State Employment services.ExperienceJune 2017 - CurrentMt Calvary Missionary Baptist Church - Camden, NJChurch AdministratorSupported work of pastoral staff in running productive church operations by managing day-to-day clerical needs.Education and TrainingCamden County College Blackwood, NJManagement Information Systems

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