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Title Business Development Training
Target Location US-SC-Greenville
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01/2022 to CurrentGreenville, South CarolinaCandidate's Name
SummaryWith over 21 years of comprehensive expertise in training development, management, and facilitation, Mr. Battle is a seasoned professional seeking a position as a trainer within an organization. His proficiency spans executing, directing, coordinating, and implementing management and leadership training programs. As a skilled and professional facilitator, he excels in delivering interactive training at various organizational levels. Mr. Battle brings valuable skills in organizational assessments, employee and core team evaluations, curriculum and instructional design, and process implementation. His extensive management experience includes responsibility for hiring, training, development, and coaching of HR professionals. Having collaborated with notable organizations such as The National Education Association, The Salvation Army Boys and Girls Club, Hip Hop Gives Back foundation, Big Brother Big Sister of America, and numerous Private, Corporate, and Non-Profit clients, Mr. Battle is poised to contribute his wealth of experience to the success of your organization's training initiatives. SkillsCore Coaching Skills adaptation in theWorkplace for Leaders, Managers andEmployees, and HR ProfessionalsSocial and Emotional Intelligence Coaching andTrainingAuthorized administrator, training using theSocial + Emotional Intelligence Profile (SEIP)(available electronically in self and360-versions).Behavior/Leadership Style AnalysisRetention SpecialistSolutions Improvement and AccountabilitySteven Covey The 5 Dysfunctions of a TeamJohn C. Maxwell Everyone Communicate, FewConnect Train the TrainerJohn C. Maxwell The 5 Levels of LeadershipTrain the TrainerEffective and Dynamic Interpersonal andOrganizational CommunicationVision MappingSmall Business DevelopmentExecutive, Professional, Corporate,Entrepreneur, Leadership CoachingConflict ManagementTeam Optimization-InnovationLeadership Development - InterpersonalManagementCourse DevelopmentCurriculum PlanningTraining InitiativesPublic SpeakingExperienceCorporate & Organizational TrainerThe Self InitiativeConducted onboarding sessions to orientate new staff members about company policies and procedures.Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions. Monitored training effectiveness through observation and metrics analysis. Prepared hard copy training materials, module summaries, videos and presentations. Conducted training classes for employees on features and operation of products, client tools and processes.Created tests, exercises and role-plays for courses to verify competency. Collaborated with internal business partners to create industry-specific course content. Greenville, SC 2960PHONE NUMBER AVAILABLE EMAIL AVAILABLE 03/2017 to 12/2022Greenville, SC02/2015 to 12/2020Greenville, South Carolina02/2013 to 12/2015Spartanburg, SC01/2015 to 10/2015Greenville, South Carolina01/2013Retention Program CoordinatorSC ThriveManaged the Reentry Program for all 13 South Carolina Prisons, overseeing the successful transition of individuals back into society.Provided comprehensive training to Reentry Specialists Served as a liaison between external organizations and partners involved in delivering programming services.Provided guidance and support to program participants in navigating resources, services, and opportunities.Maintained up-to-date records related to program activities. Participated in the development of new programs or modifications to existing programs. Collaborated with community leaders, organizations and public agencies to promote programs within community.Corporate TrainerThe Wendell Jones Leadership InstituteDeveloped and implemented training programs to improve employee performance. Provided individual coaching sessions for employees who needed additional support with their job duties.Monitored employee progress during training sessions to ensure understanding of material presented. Developed and implemented teacher training programs to enhance instruction in the classroom. Developed and implemented curricula for new courses in alignment with educational standards. Created instructional materials to accompany course curricula. Collaborated with faculty members to update existing curricula to meet changing needs. Maintained accurate records of curriculum development processes, materials, and outcomes. Compiled data from multiple sources such as surveys, interviews, focus groups., to inform decisions about curriculum development initiatives.Teen Fatherhood Program CoordinatorUpstate Fatherhood CoalitionParticipated in the development of new programs or modifications to existing programs. Collaborated with community leaders, organizations and public agencies to promote programs within community.Facilitated educational workshops, meetings and conferences associated with program. Prepared periodic reports, financial statements and records on program activities, progress and status for management.Explained program offerings and requirements to participants and answered related questions. Designed, developed, and administered comprehensive Teen Fatherhood Programs Instructed and facilitated Adult Fatherhood Classes in a professional and engaging manner Service Training SupervisorLexus of GreenvilleDeveloped and implemented comprehensive service training programs for new hires. Conducted regular customer service skills assessments to evaluate employee performance. Analyzed customer complaints and identified areas where additional training was needed. Maintained up-to-date records of all completed trainings and certifications for each employee in the system.Provided ongoing coaching and mentoring support to ensure proper implementation of newly acquired knowledge and skillsets.Collaborated with management team to identify areas needing improvement in customer service processes.Business Coach/Executive Coach/Leadership TrainerVisions International, L.L.CAssisted with the corporate performance management process by consulting to customize small 01/2009 to 01/201201/2008 to 01/200901/2006 to 01/200801/2003 to 01/2008business development workshops, modifying templates and incorporating supplemental materials to enhance learningCo-created Individualized Development Plans (IDP) with clients to guide sessions and develop a focused action plan to prioritize, set goals, leverage resources and networks, complete tasks and evaluate progressDeveloped and facilitated small business group coaching sessions that coached individuals members of an organization how to grow capacity through people, efficient sytems, and healthy capital. Talent DevelopmentVisions 3000,L.L.CDelivered leadership, management and professional development programs to address specific improvement areasUsed real-life context approach to meet department needs by incorporating client/customer trends, demographics, surveysAssisted with the corporate performance management process by consulting to customize small business development workshops, modifying templates and incorporating supplemental materials to enhance learning.Co-Manager of Training and DevelopmentPalms L.L.C.Designed, implemented, maintained operational training curriculum to support the development of store associates in the fieldSupported Human Resources in the areas of employee relations, performance management and organizational assessmentResponsible for hiring, developing, training and coaching instructional designers Conferred with senior staff on leadership and management development needs; recommend performance and/or training solutions as well as designed, developed and implemented team interventionsManaged delivery of programs, products, and services within the budgeted framework Facilitated training of new products up to and including rollout Evaluated effectiveness of new and existing program for updates, enhancements. Area Training Manager/Retention Specialist/Service Manager Peak Fitness/ZX FitnessUsed group facilitation, adult learning principles and group process skills to facilitate train-the-trainer events for soft skills and operation training programs Developed social salesTM and relationship building strategies for sales managers and wellness instructorsDelivered functional, orientation and leadership training Assisted in design and development of training courses Developed employee, member, and client retention plans Served as a feedback coach for all innovative initiatives and leadership development Formulated training policies, procedures, programs, and schedules based on knowledge of company initiatives, training and development needs, and business unit strategies and services Managed delivery of programs, products, and services within the budgeted framework Hired, developed managed trained and coached of professional trainers and administrative staff; including performance appraisal, objective setting, salary administration and scheduling Supported Human Resources in the areas of employee relations, performance management and organizational assessmentConferred with senior staff on leadership and management development needs; recommend performance and/or training solutions as well as designed, developed and implemented team interventions.Training ManagerESI InstallationsTraining Manager responsible for planning, directing, coordinating and implementing managerial and leadership training and professional developmentPlanned, directed coordinated and implemented managerial and leadership training and professional developmentDelivered management and professional development programs to field employees Evaluated the effectiveness of new and existing programs for updates and enhancements Assisted management teams with targeted business performance solutions through gap assessment, design, development, implementation, and evaluation Created facilitation and consulting standards to insure quality and consistency of service. Education and TrainingCertified Social and Emotional Intelligence Coach, ISEI Curriculum-Module Development/Implementation, Upstate Bible Institute Registered Business Coach, Business Coach Institute Certified Professional Coach, (IMPACT) International Membership of - Professional Advisors, Coaches, and TrainersCertified Behaviors Coach, Behaviors/Neuroscience Behaviors-Based Coach Trainer Past Leadership ExperienceVisions International, L.L.C, 2013, Business Coach/Executive Coach/Leadership Trainer, Assisted with the corporate performance management process by consulting to customize small business development workshops, modifying templates and incorporating supplemental materials to enhance learning., Co-created Individualized Development Plans (IDP) with clients to guide sessions and develop a focused action plan to prioritize, set goals, leverage resources and networks, complete tasks and evaluate progress, Developed and facilitated small business group coaching sessions that coached individuals members of an organization how to grow capacity through people, efficient sytems, and healthy capital.Visions 3000,L.L.C, 2009 - 2012, Talent Development, Delivered leadership, management and professional development programs to address specific improvement areas, Used real-life context approach to meet department needs by incorporating client/customer trends, demographics, surveys., Assisted with the corporate performance management process by consulting to customize small business development workshops, modifying templates and incorporating supplemental materials to enhance learning.Palms L.L.C., 2008 - 2009, Co-Manager of Training and Development, Designed, implemented, maintained operational training curriculum to support the development of store associates in the field., Supported Human Resources in the areas of employee relations, performance management and organizational assessment, Responsible for hiring, developing, training and coaching instructional designers. Conferred with senior staff on leadership and management development needs; recommend performance and/or training solutions as well as designed, developed and implemented team interventions, Managed delivery of programs, products, and services within the budgeted framework, Facilitated training of new products up to and including rollout., Evaluated effectiveness of new and existing program for updates, enhancements. Peak Fitness/ZX Fitness, 2006 - 2008, Area Training Manager/Retention Specialist/Service Manager, Used group facilitation, adult learning principles and group process skills to facilitate train-the-trainer events for soft skills and operation training programs., Developed social salesTM and relationship building strategies for sales managers and wellness instructors, Delivered functional, orientation and leadership training., Assisted in design and development of training courses., Developed employee, member, and client retention plans, Served as a feedback coach for all innovative initiatives and leadership development, Formulated training policies, procedures, programs, and schedules based on knowledge of company initiatives, training and development needs, and business unit strategies and services., Managed delivery of programs, products, and services within the budgeted framework., Hired, developed managed trained and coached of professional trainers and administrative staff; including performance appraisal, objective setting, salary administration and scheduling, Supported Human Resources in the areas of employee relations, performance management and organizational assessment, Conferred with senior staff on leadership and management development needs; recommend performance and/or training solutions as well as designed, developed and implemented team interventionsESI Installations, 2003 - 2008, Training Manager, Training Manager responsible for planning, directing, coordinating and implementing managerial and leadership training and professional development., Planned, directed coordinated and implemented managerial and leadership training and professional development, Delivered management and professional development programs to field employees, Evaluated the effectiveness of new and existing programs for updates and enhancements., Assisted management teams with targeted business performance solutions through gap assessment, design, development, implementation, and evaluation., Created facilitation and consulting standards to insure quality and consistency of service

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