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Click here or scroll down to respond to this candidateCandidate's Name
Bilingual (English and Spanish) Speaking, Dedicated, ResponsibleWinter Park, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEComputer literacy skills using double monitor Microsoft office, Microsoft outlook, Internet Type 50 wpm, excellent verbal, written and communication skills (verbally and manually) Maintain customer/Patient satisfaction and contribute to company success.Authorized to work in the US for any employerWork ExperienceCall Center Scheduling CoordinatorFamily Medical CenterJanuary 2022 to August 2023Answer in coming calls from patients to make yearly physicals, sick visit, labs, pre-op, post-op, hospital follow ups for all ages, front desk back up with checking patients In and Out of appointments and office visits. Verifying patients insurance using e-clinicals software. Scheduling New patients & establish patients with office visits. Answering any incoming calls,faxes and emails. Coordinating any lunches for pharmacies and any other outside representatives interested in introducing new medications thats doctors can offer patients..Bilingual Scheduling coordinator / Call CenterCenter for Digestive Health - Orlando, FLNovember 2016 to January 2022Completed incoming calls from patients, physicians, all medical staffs, etc... Created patient chart using EMR system, to full accuracy. Communicate per Center for digestive Health protocol with responsible insurance carriers to secure payment on behalf of the facility, updated patient file accordingly. Process work daily for all patients counselor group to ensure a consistent workflow for every patient file and result in timely manner. Became Patient advocate to assist patient through appointment process. Answered emails and task from direct physicians or Medical Staff to schedule patient and add on schedules. out bound calls to schedule patients.EducationMedical AssistantPorter and Chester institute - Stratford, CTSeptember 2010High school diploma or GEDSkills Computer literacy skills using double monitor Microsoft office, Microsoft outlook, InternetType 50 wpm, excellent verbal, written and communication skills. Medical terminology Medical scheduling Administrative experience Computer skills Caregiving Customer service Medical office experience EMR systems English Insurance Verification Medical Records HIPAA Vital Signs Phone Etiquette ICD-10 Spanish Phlebotomy Hospital Experience Microsoft Outlook Communication skills Time management Bilingual EHR systems Call center Microsoft Office Patient Care Medical Billing Medical Coding Hospitality Hotel experience Medical receptionist Office experience Front desk Multi-line phone systemsLanguages Spanish - Fluent |
