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ContactEMAIL AVAILABLEmLINKEDIN LINK AVAILABLEamion-mcleod-Street Address b795SkillsCustomer ServiceDigital MarketingSocial MediaQuality ControlOffice ManagementLanguagesEnglishDamion McLeodSales & Retention ConsultantCitizenship: United States of AmericaI am seeking a position as a Sales/Retention Professional that promotes career development and professional advancement. I am a driven, trustworthy, talented professional with over 15 years of proven customer service and leadership capabilities. I possess the ability to make difficult decisions with an exemplary ability to analyze multiple adverse conditions, and offer problem solutions.Professional ExperienceMale 21st January, 1986 United States of AmericaSales Retention ConsultantFrontier CommunicationsDec 2015 - PresentFrontier Communications - New Haven, CT - 2015-12 - Present Increase sales within existing and new customers Develop new residential accounts Manage customer database Implement a top- down sales strategy Encourage customer's participation in company offered services Communicate with customers in a clear and effective manner Daily training on new products and promotions to understand and apply the latest innovations Training on transitioning, discovering, recommending Demonstrates new concepts, merchandise, and equipment's to existing and potential customer base Locate customers using credit bureau information, background checks, loan documents, and other paperworkor databasesAchievements & Accomplishments Successfully grew month over month over 150% for two years Successfully maintained 150+% to plan for two years Maintained customer satisfaction at 100% Received Top Performer for July, September, and October 2016Sales & Collection ConsultantEastern Accounts SystemFeb 2013 - Dec 2015Eastern Accounts Systems Payment processing Identify past due accounts Organize list based on severity of delinquency Account management Utilize computer systems to handle skip tracing Negotiate repayment plans and new terms of salePage 1 of 2Educational HistoryMechanical EngineeringCaribbean InstituteJan 2005 - Sep 2010Page 2 of 2