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Click here or scroll down to respond to this candidateCandidate's Name
Experienced In Customer ServiceJacksonville, FL 32210EMAIL AVAILABLEPHONE NUMBER AVAILABLEAfter being employed with Interim Healthcare 2015 - 4/20/20. The owner of Interim advised me that he had to furlough me effective 4/19/2020. I was aware that we had a decease in new client referrals. Authorized to work in the US for any employerWork ExperienceCSRInterim Healthcare - Jacksonville, FLFebruary 2015 to April 2020On call coordinator after hours and weekends, my responsibilities include answering all calls. Taking new client referrals from insurance reps, hospital discharge planners. I haven't worked since 4/19/2020. I was furloughed by the owner of Interim Healthcare. Homecare had gotten so slow, most of our nurses and aides were concerned about COVID-19. Interim has five service offices each office has a full-time CSR. My disability has kept me from being able to work full-time, My experiences in homecare began in 1981, employed with VNA on Edgewood Ave, Atlanta Ga. On Call CoordinatorMaxim Staffing - Jacksonville, FLNovember 2013 to 2015On Call Coordinator, responsible for taking new client referrals from hospital case managers, insurance reps. Covered open employee shifts.Client Services ManagerInterim Healthcare - Jacksonville, FLSeptember 1997 to June 1998Responsible for managing the private home healthcare division. Being experienced in all areas of homecare, my niche was in sales, marketing.Client Service ManagerUpjohn/Olsten, Kimberly Quality, Columbia, Memorial Home Care - Jacksonville, FL July 1984 to September 1997Experienced in all areas of homecare, managing the private home healthcare division. My specialty was sales and marketing. Introducing our homecare services to other vendors, hospitals, facilities. EducationHigh school diplomaPaxon Sr High - Jacksonville, FLSeptember 1973 to June 1975Skills Recruiting (10+ years) Payroll (10+ years) Interviewing (10+ years) Microsoft Office (10+ years) Microsoft Excel Microsoft Word (5 years) Senior care (10+ years) Computer literacy (5 years) Sales (10+ years) Customer service (10+ years) Typing (5 years) Documentation review (10+ years) Medical scheduling (10+ years) Computer skills (5 years) Marketing (10+ years) Home care (10+ years) Office manager experienceo (10+ years) Accounts payable (10+ years) Hospital experience (4 years) Human resources management (10+ years) Administrative experience (10+ years) Human resources (10+ years) Employee orientation (10+ years) Computer operation (10+ years) Medical records (10+ years) Communication skills (10+ years) Home health (10+ years) Medical terminology Office experience (10+ years) Workers' Compensation (10+ years) Insurance Verification (10+ years) Medical Billing Management (10+ years) Accounts Receivable Benefits Administration (10+ years) Heavy lifting Veterinary experience English Customer service HIPAA Sales Leadership Windows Negotiation Human resources Interviewing Recruiting Schedule management Office managementCertifications and LicensesGPHONE NUMBER AVAILABLEJuly 2021 to July 2030I have metal in my back from two 18 hr Spinal Fusion. If hospitalized and needed an exam. I CANNOT TAKE MRIs! I CAN HAVE CT SCANS.AssessmentsAdministrative assistant/receptionist CompletedAugust 2022Using basic scheduling and organizational skills in an office setting Full results: CompletedWork style: Professionalism ProficientNovember 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientHR: Compensation & benefits ProficientFebruary 2023Knowledge of compensation and benefits programsFull results: ProficientWork style: Reliability ProficientApril 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCall center customer service CompletedSeptember 2022Demonstrating customer service skills in a call center setting Full results: CompletedWork motivation ProficientMay 2023Level of motivation and discipline applied toward work Full results: ProficientMedical receptionist skills CompletedAugust 2022Managing physician schedules and maintaining accurate patient records Full results: CompletedRecruiting ProficientMarch 2022Managing the candidate sourcing and selection process Full results: ProficientAttention to detail CompletedDecember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedCustomer service CompletedApril 2022Identifying and resolving common customer issuesFull results: CompletedScheduling CompletedFebruary 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: CompletedBasic computer skills CompletedMarch 2023Performing basic computer operations and troubleshooting common problems Full results: CompletedRecruiting ProficientAugust 2022Managing the candidate sourcing and selection process Full results: ProficientCustomer focus & orientation ProficientApril 2022Responding to customer situations with sensitivity Full results: ProficientManagement & leadership skills: Planning & execution Completed April 2022Planning and managing resources to accomplish organizational goals Full results: CompletedSales skills ProficientJuly 2022Influencing and negotiating with customersFull results: ProficientManagement & leadership skills: Impact & influence Completed March 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
