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Click here or scroll down to respond to this candidateCandidate's Name
Payroll/HR SpecialistDallas Street Address 214-815-9220 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLESummary:Highly accomplished Payroll and HR Specialist with over 7 years of experience managing payroll for diverse clients. Proficient in multistate and Canadian payroll processing. Strong expertise in data entry, payroll balancing, and client relationship management. Demonstrated success in implementing and customizing payroll systems to enhance client success. Adept at utilizing multiple payroll platforms (Paycom, UKG, ADP, Evolution, Paylocity, Paychex, etc), and delivering exceptional client service. I live in Dallas, Texas with my partner, and our 2 dogs.Processed 5000 employees payroll every 2 weeks for more than 100 companies.Multi-state and Canadian processing included.Accurate data entry and balancing of payroll data. Reporting employment data according to client needs.Trained 125 company clients, and implemented payroll processing for same in just 12 months greatly increasing client success.Built 120+ company dashboards in Kronos, and ensured accuracy of data through first processing of. company payroll on the platform.Assisting with customer payments for AP and Billing teams, including client refund processing, billing corrections, and accepting receivables according to established SLA protocols. Confidentiality maintained in high traffic call center environment.Long-term management of 120+ clients payrolls, employee benefit accruals, quarterly tax accounts, and census reporting for insurance and 401k audits.Proficient use of multiple payroll systems including: ADP, UKG/Kronos, Paycom, Paylocity, Paychex, Evolution, Quickbooks Online, and ExcelWork ExperiencePayroll/HR ConsultantBurnetts Staffing/Buckner InternationalJanuary 2024 -Payroll/HR ConsultantBridgework Partners/Spanish Schoolhouse Alugust-Oct. 2023Customization of Paycom system for use in an academic setting, HR systems review and updates, open enrollment set for new school year, and processing of payroll for 9 different locations. This was a successfully completed project or contract roleAccount ManagerInova PayrollJuly 2022 July 2023Processed multistate, including CA, and Canadian payroll, Implemented payroll system for 120+ clients as company transitioned from Evolution to UKG platform. Maintained company records for tax and auditing purposes; recorded company accruals and calendars; setup time management software. Accurate data entry, balancing payrolls and quarter/year end accounting with corrections for inaccuracies. Client onboarding and training, and successfully managed client relationships across hospitality, manufacturing and healthcare sectors.Paycom Specialist IIPaycom - Grapevine, TXMarch 2021 - July 2022Human capital management through all of the employee life cycle for 50+ US and Canadian clients. Proficient use of software for CRM, JIRA, SAP, P2P, EDI, Payroll, ATS, and tax. Desktop support of all Paycom clients and troubleshooting through all 27 modules of the system.Customer Care RepresentativeBrinks HomeAugust 2019 Jan 21High volume call center position focused on white glove customer service, including desktop support and troubleshooting, for those with home and commercial, monitored security systems. Met expected metrics for call statistics.Owner/Operator, Fire and IcingCake Decorating and Confectionary Arts November 2011 to May 2018All aspects of HR and payroll processing were my responsibility, including the management of a 20 person workforce. Also, listening to customers and translating ideas into appropriate designs for a variety of events. Baking from a huge recipe selection; Cake Decorating and Confectionary Arts in a variety of methods including royal icing, buttercream, fondant, sugar paste flowers and dcor. Meeting high pressure deadlines and pleasing customers with the finished product..EducationBBA AccountingSouthern Methodist University, Dallas, TXJune 2001 to June 2003Master's in Clinical NeuropsychologyRosalind Franklin University of Medicine and Science - Chicago, IL September 1992 to June 1995Bachelors in Human DevelopmentUniversity of Texas at Dallas - Dallas, TX August 1988 to May 1992SkillsMultistate payroll processingWeekly, biweekly and supplemental payrollsNew hires, garnishments, taxes and benefitsOutlook/Zoom/MS Teams 10+ yearsMS Office (Word/Excel/PowerPoint)Evolution, Kronos/UKG, Paycom and ADP systemsWorkday and Salesforce experience.Exceptional communication skills in all channels; strong client service skills, and 99% average client success scoresAdvanced user of Great Plains, NetSuite and all Microsoft Office platforms. |
