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Pittsburgh, PA Street Address / EMAIL AVAILABLE / PHONE NUMBER AVAILABLE / Candidate's Name LinkedInMORTGAGE & TAX DOCUMENTATION SPECIALISTExperienced documentation specialist with consumer loan and tax industry experience. Skilled in document processing, compliance management, and collaborative problem-solving. Ensures compliance with state and corporate requirements for mortgage loan documents and efficiently handles disputes between lenders and borrowers. Eight years of experience in a document custody department, one year of experience in titles and escrow. Exceptional accuracy and attention to detail.SKILL PROFILEQuality Control ProcessesCompliance StandardsConsumer Loan ProductsSettlement PreparationDocument Retrieval & StorageAttention To DetailCustomer ServiceMS Office ApplicationsWORK EXPERIENCEGENESIS 10 Pittsburgh, PATAX SPECIALIST 2022 2023Processing tax records in DOORS systemFiling and pulling tax related documentationSeparating tax documentation according to countryFinding and coding tax documentation into MELEDMS systemTIMIOS Pittsburgh, PAPROCESSING SPECIALIST 2020 2022Processed loan documents including DOTs, CDs, CPLs, title commitments and tax certificationsEnsured compliance with state and corporate requirements for loan documentsCreated up to 20 title packages per daySupported dispute resolution between lenders and borrowersAnswered incoming calls from lenders and borrowersIRON MOUNTAIN Pittsburgh, PAIMAGING PRODUCTION SPECIALIST 2020 2020Reviewed and certified physical loans in the early stages of the approval processFiled and scanned loans into designated boxes; Ensured that documents were properly separatedReviewed and certified images of loan documentsBANK OF NEW YORK MELLON Pittsburgh, PAOPERATIONS TECHNICIAN 2012 2020Reviewed and certified loans, sometimes at a rate exceeding 150 per dayEnsured that loans met Fannie Mae standardsReviewed monthly statistics with Document Custody departmentMaintained records of metrics for assembled bundles in the departmentWorked with quality control of other associates' coding of loansInstructed coworkers on how to process co-op loansSTAFFMARK AT THE BANK OF NEW YORK MELLON Pittsburgh, PACOLLATERAL REVIEWER 2011 - 2012Reviewed loans in various stages of the approval processAssembled loan documents from mail packagesFiled loan documents in the vault at Bank of New York MellonEDUCATIONBachelor of Science, Business Logistics, Penn State University, University ParkCertificate, Computerized Accounting, Pittsburgh Technical College |