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Candidate's Name
Spotsylvania, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOffice AdministratorGeneral RV CenterNovember 2021 to October 2022 Ensuring the sales process is finalized. Providing a high level of service to both internal and external customers while ensuring that all federal and state regulations are followed. Processes paperwork from the Sales and Finance Department, verifies all information regarding the unit sold is accurate, and submits all legal documentation to the state. Filling any and all units folders. Scanning in any and all sold products,bank financing paperwork,funding,OSES paperwork. Creating estimates for customers of Out of State sold units using Vitu program. Keeping State and inventory logs of customer and Units log for both new and old customers and units. Issued hard tags for VA customers and 30 day tag(s) and also transferred tags using Title Tec program. Used many programs to perform daily job tasks such as CAMP, Vitu (OSES),Excel Spreadsheets (logs), Accuteam.HomemakerHome - Spotsylvania County, VAJuly 2019 to October 2022Receptionist/Director of Office operations/HRAmerican Building Dynamics - Spotsylvania Courthouse, VA March 2017 to July 2019Payroll, Accounts Payable, Accounts Receivable and Deposits Manage weekly payroll accurately and timely processing; pay period of every Friday. Accurately count and manage commission and overrides for all impacted staff. Ensure payroll taxes and liabilities(child support) are accurate and paid timely Ensure Sub-Contractors are paid timely and accurately with approval from VP of operations. Audit jobs to ensure pay is according to estimates Ensure all vendors (IT, dumpster, HVAC, etc.) bills are entered and paid accurately and in timely manner according to terms established by vendor(s) Manage and pay routine office bills via QB-electric, internet, Nextiva (phone), Verizon Wireless, vehicle insurance, workers comp, building insurance, vehicle payments, etc. Deposit funds- Monday's, Wednesday's only if the deposit is > $1500.00; otherwise, deposit every Friday, regardless of deposit amount. Reconcile funds received against project/contract amounts to ensure accuracy and payroll implications Office Management Ensure office is cleaned weekly, and cleaning contractor(s) paid weekly Accurately handle and manage all vacation & sick days with all staff; track attendance for all staff daily. Manage inventory and purchasing of office and break room supplies Research options related to routine office expenses for optimal service and costs (intent is to lower costs where it make sense) Augment office staff in their roles of answering phones, scheduling leads, entering correct information on spreadsheets, charging back Home Advisor, etc Assisted with company functions & events (Christmas party, Customer Appreciation Day, Pig Roast, Trade Shows etc). Scheduling resources for trade shows and company events with Sales Manager. manage company policies for company issued i tablets, cell phones, laptops, etc; train new employees on company policies around these items, provided documentation, retrieve signed documents, and file accordingly Serve as Notary Service for company and owners, Hiring and firing processing; new hire packages- documents, offer letters, participate in terminations as witness and ensure proper documentation for all personnel files weekly project level reporting for VP of Operations by Friday mornings at (with the time frame if Friday through Thursday) Accrued expenses associated with each project Billed and received by project; including billed and not received by project total deposits for the week (all projects) Budget sheets completed for each project when project completes Bookkeeping Reconciling bank and credit card statements every month with extreme attention to details Monitor credit card Square transactions to ensure accuracy and acceptance (correct amounts for 1st payments, 2nd payments and final payments) Daily audit of credit card charges and credits/payments related to business activities and needs Trained on QB Daily entering of all receipts into QB, reconciling to projects estimates, etc Entry of 100% of credit card transaction into QB, and reconciliation to approved expenses (projects, office, equipment, etc) Audit company cell phone bills (applications & expenses not associated with business); expenses not associated with the business to be reimbursed by associate- manage the documentation, communication and payroll adjustments Job level audits- paid out on labor, material, gas, etc.- vs. estimate/budget; target 3 jobs per week; identify impact on payroll, report findings to management Marketing Posting on any and all social media outlets Reply back to all emails for marketing campaigns Miscellaneous Management of apartment/rental receivables and deposits; manage advertising for leasing new EducationHigh school diplomaMassaponax High School1999 to 2001Skills Typing Customer service Data collectionLanguages American Sign Language - BeginnerAssessmentsAttention to Detail  FamiliarJanuary 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: FamiliarCustomer Service Fit  FamiliarDecember 2019Measures the traits that are important for high-quality customer service. Full results: FamiliarAttention to Detail  CompletedAugust 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: CompletedReceptionist  FamiliarAugust 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: FamiliarWork Style: Reliability  CompletedAugust 2019Tendency to be dependable and come to workFull results: CompletedVerbal Communication  ProficientAugust 2019Measures a candidate's ability to effectively convey information when speaking. Full results: ProficientReceptionist  CompletedAugust 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.