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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Tacoma, WACLIENT SERVICES, INSIDE SALES, & ADMINISTRATIVE PROFESSIONALSummary: Outgoing service professional skilled in forging strong client connections, overdelivering on expectations, and identifying and meeting client needs through active listening. Fastidious administrator with proven track record of success meeting objectives and metrics. Engaging, friendly team member, known for remembering people, details, and providing excellent service.Key skills:Customer Relations & Retention Problem Solving Invoicing & Cash Collection ReceivablesProduct Compliance & Specs Order Processing Inventory ReconciliationInter-Modal Shipping Service Excellence Fluency: English & DutchPROFESSIONAL EXPERIENCEApria Healthcare Fife, WA March 2020 to January 2024Branch CoordinatorSupport day-to-day branch office operations. Provide exceptional client care and durable medical equipment coordination, answering calls from patients, medical referrals and offices, insurance companies, caregivers, and hospital case managers. Ensure timely order fulfillment by creating and working with intakes, reviewing customer ACIS screens, confirming delivery appointments, verifying insurance, obtaining equipment authorization, troubleshooting common product issues, and escalating queries.Cascade Pacific Real Estate Services, LLC Fircrest, WA December 2018 to May 2019Assistant Property Manager (Temporary)Assisted with 27-property portfolio management, including commercial/retail, medical, and residential. Liaised between owners, tenants, service providers, and municipalities. Coordinated bid process for repairs, collecting contractor insurance and W-9 documentation. Scheduled work order execution, ensuring timely dispatch, porter service, work order entry, and payment. Office administration including filing and call management.APEC (division of Service Partners) Kent, WA December 2016 to October 2017Customer Service/Inside SalesProvided local commercial insulation and gutter market sales and service assistance. Shared product promotion, competitive pricing, and overstock incentives, increasing sales and total ticket value. Partnered with inter company warehouses, meeting order requirements effectively. Coordinated material transportation.Pac-Tech Products, LLC Lakewood, WA September 1990 to October 2016Customer Service/Inside SalesStrategically worked with distributors in 5-state region who serviced marine, aerospace, mechanical insulation, and additional industrial market segment product sales, recommending equipment meeting client performance objectives, compliance specs, and budget. Offered equipment investment protection solutions. Conducted pre-owned/consigned inventory reconciliation, making bottom-line contributions through creative purchasing and inventory trends. Supported general billing, purchasing, and office administration tasks. |
