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PHONE NUMBER AVAILABLE Yelm, WA EMAIL AVAILABLE LINKEDIN LINK AVAILABLEREGIONAL SALES MANAGERCustomer Service Sales Leadership Revenue GrowthA versatile, innovative strategist sales professional with 19+ years of wide-ranging business experience in overall leadership and day-to-day sales management. Selected for knowledge and the ability to create long-term, trusting relationships with customers. Oversees a portfolio of assigned customers, develops new business from existing clients, and actively seeks new sales opportunities. Connects with key business executives and stakeholders and has a flair for client communication and understanding consumer behavior. Able to negotiate win/win deals, devise methods to improve business performance, and implement solutions that support overall objectives.CORE COMPETENCIESAccount Management Process Improvements Lead GenerationCommunication Marketing Plans Customer EngagementCollaboration Building Training & Coaching NegotiationBusiness Development Trade Shows & Networking Strategic PlanningTeam Management Decision-Making Critical ThinkingLEADERSHIP IMPACTSTrusted Sales Partner who consistently delivers quantifiable value by leveraging emerging sales technology and business insights to optimize value and remain relevant in the marketplace.Business Development Strategist with an entrepreneurial mindset and a contemporary approach to solving diverse business problems through innovation, scalability, and reliability.A results-driven, Decisive Leader who is highly skilled at building stakeholder relationships and managing change, creating measurable procedures and agreements, and counseling/developing individuals and teams.In-depth expertise in Sales and Operations Management Processes, business continuity, and leading organizations through the complexities of varying priorities and agendas.EXPERIENCEKMB Consulting Project Management and Consulting Aug 2022 PresentConsulted on Department of Transportation requirements for road safety for a 100-year-old Seattle company-owned fleet.Defined project for repairs to make vehicles street-legal.Set up a maintenance facility, and hired outside welders to affect the repairs.Located and set up painting for 600+ containers.Designed a program set into place and turned it over to the company to finish the project.Trained personnel to be buyers' agents to reduce raw product costs.Streamlined manufacturing process to flow one way in and out of the plant.Met with and advised senior executives throughout the consultation process.Determined business needs and identified weaknesses; assessed and analyzed business practices and procedures.Compiled and presented research findings and recommendations.Conducted post-project evaluation and identified successful and unsuccessful project elements.Candidate's Name Page 2EXPERIENCE CONTINUEDWastequip LLC Regional Sales Manager Jan 2014 Jul 2022Primary focus was to generate sales by making outbound telephone calls to current and potential customers; also fielded incoming telephone calls as well.Made on-site visits to the customers place of business when possible and as necessary.Built strong business relationships with the network of core dealers and ensured that all customers needs and concerns were addressed satisfactorily and in a timely fashion.Provided general and technical information about products and services to current and potential customers.Listened and responded to customer questions and concerns and took appropriate actions to resolve the situation.Offered troubleshooting assistance in the event a customer experienced a product failure in the field.Attended trade shows, customer open houses, and other functions to help promote the companys products and brand image.Earned CEO Circle and President clubs for Top Sales; exceeded targets by building, directing, and motivating high-performance sales teams.Inherited a region that was underperforming at $1.8M and increased revenue to $5.9M in the first year.Pacific Bells Area Coach of Operations Jul 2011 Jul 2013Designed and created training manuals, online learning modules, and instructional course material for all departments and skill positions.Assessed training needs through surveys, employee interviews, and consultations with managers and instructors.Transformed organization operation with a $500K loss using new programs to address gaps in efficiency and performance, resulting in a $250K movement into positive with a $750K upswing.Monitored cost, scheduled classes, set equipment, and coordinated employee enrollment and onboarding.Navigated complexities of developing new orientation, onboarding, and e-learning courses and tutorials for all levels of employees.3 Day Blinds Regional Director of Sales and Operations Jan 2008 Mar 2009Implemented a competitive marketing strategy.Controlled costs to maximize revenue.Created and maintained client and supplier relationships.Reported on the performance of the company.Mentored and trained a 65-member sales team to achieve sales goals.Identified problems with staff performance and addressed them.Developed a thorough understanding of company products as well as competing products.Diagnosed problems with the running of the business and formulated effective solutions.Increased sales by 23% and profits by 14%.Wastequip Regional Sales Manager Sep 2004 Jan 2008Drove sales to an increase of $8M above sales forecast.Increased sales by 33% in two years.EDUCATION & TECHNICAL PROFICIENCIESBachelor of Science Degree, Business Administration & Marketing - University-of PhoenixMicrosoft Office (Word/Excel/PowerPoint/Outlook), Proprietary Software |