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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEQUALIFICATION SUMMARYExpert user of Microsoft Office ApplicationsTenure of Customer ServiceThorough knowledge of food handling. Previously Servsafe Certified.Ten Years of Food Industry Experience (FOH, BOH, Catering, Management)EDUCATION** Plan to complete education Fall 2020**Ferris State University, Big Rapids, MIApplied Biology Pre-Mortuary Science (G.P.A. 3.00)August 2003 December 2007Wayne State University, Detroit MICommunication/Public Relations (G.P.A. 3.40)August 2008 December 2009WORK EXPERIENCEMES Solutions, Southfield, MI Lead Case Coordinator October 2016 September 2018 Developed guidelines to eliminate errors for all clients. Decreased postage by organizing flowsheets of providers/groups. Generated checks and balance list to improve client instructions and specifications have been followed and that all questions have been addressed. Increased production by 33%.Melvindale Housing Commission, Melvindale, MI Administration Assistant October 2015 April 2016 Maintained the day-to-day running, routine clerical work answering phones, preparing correspondence/reports. Converted databases and merged files. Enhanced marketing communications utilizing personally constructed brochures and flyers for events and/or special functionsMedSource Services, Southfield, MI Document Technician November 2013 January 2015 Streamlined processing of files. Prepare supplement records and review of records. Developed system to ensure quality of records. Prepare and send notification letters. Coordinate ancillary services such as translation and/or transportation as needed.Red Lobster, Southgate, MI Server/Bartender July 2013 January 2018 Working as a team in a guest-centric environment to fulfill guests' craving for a Refreshing Seaside Dining Experience Demonstrate genuine hospitality and establishing rapport with the guest. Delivering an exceptional dining experience Provide efficient service by guiding guests through menus, suggestively selling drinks, appetizers, entrees and desserts. Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return. Make cocktails according to recipes. Assisting servers with craft drink needs.Buddys Pizza, MI Bartender/Server September 2011 October 2013 Making drinks according to recipes Coming up with weekly drink specials and new cocktails Establishing rapport with regular customers. Creating one-of-a-kind dining experience. Following all food & beverage guidelinesGrill Manager/Cook - Sodexo, Livonia, MI August 2008 July 2011 Creating daily and weekly food specials Increased production by offering fit for life meals. Boosted sales with expanded revamped menus Cultivated its my meal with staff to ensure quality. |
