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Click here or scroll down to respond to this candidate.Candidate's Name
MBA, CSM, CSPO, A-CSPOEMAIL AVAILABLEPHONE NUMBER AVAILABLESalem, Oregon, USAOpen to relocation within the USA& Canadahttps://rebrand.ly/McAndrewOVERVIEWResults-driven professional with experience in technological innovation, driving organizational change, and delivering innovative solutions that align with business objectives. +550% Revenue Increasee-Commerce in 2023 50x Faster Service ofDelivered Product Project Prioritization Demand~$1B USD Projected 2024 ~$20M USDRevenue Gain from CPQ Leader in CollaborativeTransformation & ChangeManagement Cross-Functional & GlobalLeadership Strategic Design Mindset Led Teams 20-75 People Solid Business Acumen Pursuing a new opportunity where a company requires leadership in large scale, complex, transformational changes, project, product, or program direction, and/or a position as a senior business partner in a conglomerate that will act as a liaison between internal or external software and services partners to evolve and grow digital transformation according to business needs. EDUCATIONUniversity of Connecticut, BANational Scholars Honor SocietyTop 50 University in the USAPrivate or Public Wall StreetJournalSouthern New HampshireUniversity, MBATop of class, selected for inclusion incommencement speakers selectionpoolCERTIFICATIONSCertified Scrum Master,CSMCertified Scrum Product Owner,CSPOAdvanced Certified Scrum Product,Owner,A-CSPOEXPERIENCECARRIER CORPORATIONHEAD OF DIGITAL TECHNOLOGY & SENIOR BUSINESS PARTNER for Supra, Onity, & BrokerBay2022- PresentOwn the digital strategy and delivery for Supra, Onity, & BrokerBay which are three independent businesses in Carriers multinational conglomerate with a sharp focus on partnership with the executive leadership team.o Led the North American e-Commerce digital strategy and implementation for Onity resulting in more than a 550% + Revenue increase in 2023 compared to all online shopping platforms for Onity in 2022 o Formulating and crafting digital transformation strategies to streamline, standardize, and automate back-office operational processes; simultaneously, elevating both customer and employee experiences, revenue growth, data-driven decisions on profit margins and ensuring adherence to compliance and cybersecurity policies.o Led a global team to deliver cost-optimized solutions, revolutionized the customer and employee experience in the contact center, and successfully transformed digital field service technology, improving processes, automations, and data.o Developed and executed prioritization models for digital funding that align to corporate goals, and business unit goals, which maximize investmentso Responsible for the business facilitation of technological integrations for Mergers & Acquisitions o Partnering with the executive leadership team on prioritized outputs for execution o Implement, monitor, and lead a series of strategic digital quarterly reviews for the leadership team o Deep focus on organizational change and organizational effectiveness o Established a business technology-focused Community of Practices (COP) to develop internal talent and create a culture of technical learning and growth with topics focused in areas such as data analytics and Salesforceo Transformed the sales program of Configure Price Quote (CPQ) to enable faster submission of quotes to the customers, insight into profit margins that were previously unavailable, and increased ability to customize offerings to meet customer needs. Thereby, improving the businesss ability to drastically increase revenue in the futureo Complete renovation campus infrastructure & network resulting in drastic business improvements o Revolutionized the customer and employee experience in our contact center with Platform Upgrades, Improved UIs, Increased Work Optimization, Marketing Capabilities, and Data Analytics & Reports. o Successful transformation of digital field service technology improving processes, automations, and data.o Complete revamp of all digital governance resulting in 50x faster delivery of services and products PRATT & WHITNEY, RAYTHEON TECHNOLOGIES.AWARDS20+ Peer to Peer Awards2 Eagle AwardsHighest Customer Appreciation Award atPratt & WhitneyBries initiative and attitudemake her a highly productiveand valued member of ourteam- Les Katahara, Esq.Senior Executive at Pratt & Whitney, &Former Miltary Fighter Jet PilotEnterprise Sofware ExperienceSalesforce: CPQ, E-Commerce,Marketing Cloud, Field Services, etc.,Oracle, SAP, GCP Google Cloud,AWS, Microsoft 365, ServiceNow,Workday, Jira, ZenDesk, GitHub,Okta, SailPoint, Slack, Copado,Zoom, LeanIX, Hadoop, Teradata,Azure, Five9,& MoreSENIOR LEADER, TECHNICAL ENTERPRISE PROGRAM GOVERNANCE for All IT/Digitally resourced programs2019 2021Providing strategy and transformational leadership to the enterprise; as well as, directing global employee engagement for the digital organization.o Formulated company-wide digital strategies, refining program objectives based on business strategies and overseeing transition and change management efforts Manage programs of cross-organizational, large global scope, impact, and high complexityo Set and refine program objectives based on business strategies including transition and change management effortso Managed interdependencies and integration among programs of high complexity to align with business strategies and market trendso Led cross-organizational digital programs to drive business transformation and growth, resulting in a 100% adoption rate improvemento Developed and analyzed strategic controls, KPIs, and training opportunities to enhance the value proposition and go-to-market strategieso Utilized data analytics, contributing to the formulation of company-wide digital strategies and refining program objectives based on business strategies.SENIOR DIGITAL STRATEGY & PORTFOLIO MANAGERfor All IT/Digitally resourced projects & portfolios 2018-2019Providing technical enterprise strategy, and management with regular report-outs to C-Suite Executives o Developed and delivered a new methodology for enterprise digital funding strategy, leading to optimized budget allocation and supporting business growth initiatives with an aggregated demand approaching $1 Billiono Team with C-Suite Executives and business leaders in driving analytical strategy and portfolio planning activities for budget optimization and technological business advancement o Develop analyses, tools, processes, and procedures to facilitate and monitor digital business initiatives o Ensure that portfolio strategy and operations are aligned and integrated o Led early identification of emerging digital performance and operational trends, enabling proactive development of product marketing strategies and technological business advancement. o Aligned portfolio strategy and operations to drive business development, leveraging interpersonal and people management skills to ensure seamless integration. TECHNICAL PRODUCT & PORTFOLIO MANAGERfor Commercial Aviation Health Monitoring & New Digital Subsidiary 2017- 2018Responsible for one of the companys most critical products and responsible for deploying, integrating, and laying the groundwork for transformational projects with our new subsidiary. o Responsible for the 1st ever Company Commercial Full Flight Data Digital Product o Developed product vision, strategy, and goals in collaboration with key stakeholders, integrating advanced analytics and machine learning techniques to drive business strategies and capitalize on industry trends.o Prepare & facilitate critical path meetings, mediate cross-functional disagreements & drive action plans o Ensure alignment through regular communication and interaction among project stakeholders o Develop process intake structure and evaluation framework for projects engaging with new subsidiary o Craft an end-of-life strategy for senior management for Teradata & implementation plan for Hadoop TECHNICAL DEVELOPMENT, ACQUISITION LEAD & CONTRACTS MANAGER for Military Aviation Contracts & All Software in the Legal Military Aviation Unit 2015-2017Primary POC to government contracting officers, responsible for contract formation and negotiations; as well as, responsible for developing databases for internal knowledge collection and dissemination as well as, software acquisitiono Led the acquisition of transformational software and developed databases data analytics resulting in improved decision capabilities and business strategy alignment. o Negotiated and managed F135, Department of Defense, domestic and international jet engine services and hardware contracts, ensuring compliance and alignment with both the International Traffic and Arms Regulations (ITAR) and Export Administration Regulations (EAR) o Developed and deployed databases to capture and track contractual obligations, legal guidance, and flow-down, enhancing data analytics and compliance management. o Led the management of interdependencies and integration among programs, incorporating analytics and compliance with international trade and business regulations. |
